Dental insurance: AI Market Discovery Index
Tracking how AI platforms recommend dental insurance. This public AI Market Discovery Index is updated monthly since May 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Increase: Spirit Dental
- 08Largest Decline: Humana
- 09Category Leader: Spirit Dental
- 10Recommendation Placement Snapshot
- 11Buyer-Intent Distribution
- 12Historical Measurement Record
Benchmark Summary
Spirit Dental leads valid recommendation coverage in August 2026 at 81.2%, up from 21.8% in the May 2026 baseline, with a 2.0 percentage point lead over Delta Dental, which reached 79.2% in August 2026, up from 25.1% in May 2026. The largest coverage gain since the May 2026 baseline came from Spirit Dental, rising 59.4 points. The largest coverage decline since the May 2026 baseline was Humana, which moved from 40.8% in May 2026 to no qualified observations in August 2026.
Since the May 2026 baseline, the category shows mixed movement: five brands are significant risers while five brands are significant decliners. The tracked company set narrowed from 10 brands with qualified observations in May 2026 to 5 brands with qualified observations in August 2026. Month over month between July 2026 and August 2026, only Denali Dental posted a significant gain, rising 6.0 points; the remaining tracked brands were stable versus the prior month.
The August 2026 benchmark month began with 800 prompt-surface observations and produced 725 qualified observations after qualification.
AI recommendation trend
valid recommendation coverage, May 2026 to Aug 2026
- Spirit Dental81.2%
- Delta Dental79.2%
- Denali Dental52.4%
- Guardian Direct26.3%
- DentaQuest1.5%
- Aetna0.0%
- Ameritas0.0%
- Cigna0.0%
- Humana0.0%
- UnitedHealthcare0.0%
Current Benchmark at a Glance
Measure | May 2026 | August 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 1804 | 725 | Down 1079 |
Tracked brands | 10 | 5 | Down 5 |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 27.5% | 38.5% | Up 11.0 points |
Valid recommendation shortlist share | 56.5% | 83.9% | Up 27.4 points |
Leader by valid recommendation coverage | Humana | Spirit Dental | Changed |
Qualified surface breadth refers to the number of canonical AI surface families with at least one qualified observation. The six families are ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. Breadth held at six across both months.
For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Dental insurance
Research Scope and Qualification
The public benchmark is narrower than the raw collection universe by design.
Research stage | May 2026 | August 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | Not collected in this format | 800 | Total prompt-surface observations collected |
Unique questions | Not collected in this format | 502 | Distinct questions represented |
Brand / competitor mentions | Not collected in this format | 800 | Prompts mentioning at least one tracked brand |
Relevant observations | Not collected in this format | 788 | Observations relevant to the vertical |
Irrelevant observations | Not collected in this format | 12 | Observations deemed irrelevant |
Qualified benchmark observations | 1804 | 725 | Public denominator for brand metrics |
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Brand-level percentages use the qualified observations as the public denominator, not the raw collection. See the AI Market Discovery Methodology for the full qualification process.
Current Brand Standings
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
Spirit Dental | 93.0% | 81.2% | 64.7% | 18.8% | 0.9 |
Delta Dental | 97.2% | 79.2% | 64.0% | 30.9% | 0.9 |
Denali Dental | 55.7% | 52.4% | 41.5% | 20.0% | 1.0 |
Guardian Direct | 31.9% | 26.3% | 9.2% | 0.7% | 0.9 |
DentaQuest | 6.6% | 1.5% | 1.1% | 1.0% | 0.3 |
How to Read the Standings
- Presence rate is the share of qualified observations where the brand is mentioned at all.
- Valid recommendation coverage is the share of qualified observations where the brand appears in a valid recommendation shortlist.
- Top-three rate is the share of qualified observations where the brand appears in the first three positions of a recommendation list.
- Rank-one rate is the share of qualified observations where the brand is the first recommendation.
- Net sentiment reflects the balance of positive versus negative mentions, from 0 to 1.
For formulas and denominator rules, see AI Market Discovery Metric Definitions.
Recommendation Coverage Movement
Brand | May 2026 | August 2026 | Movement since baseline |
|---|---|---|---|
Aetna | 32.0% | 0.0% | Down 32.0 points |
Ameritas | 17.2% | 0.0% | Down 17.2 points |
Cigna | 35.5% | 0.0% | Down 35.5 points |
Delta Dental | 25.1% | 79.2% | Up 54.1 points |
Denali Dental | 10.8% | 52.4% | Up 41.6 points |
DentaQuest | 0.3% | 1.5% | Up 1.2 points |
Guardian Direct | 9.4% | 26.3% | Up 16.9 points |
Humana | 40.8% | 0.0% | Down 40.8 points |
Spirit Dental | 21.8% | 81.2% | Up 59.4 points |
UnitedHealthcare | 33.7% | 0.0% | Down 33.7 points |
Between July 2026 and August 2026, Denali Dental gained 6.0 points, moving from 46.4% to 52.4%, a move beyond normal month-to-month variation. Other prior-to-current moves were within normal variation.
Largest Increase: Spirit Dental
Spirit Dental rose from 21.8% valid recommendation coverage in May 2026 to 81.2% in August 2026, an increase of 59.4 points. This brand has increased in each of the two months since May 2026.
Largest Decline: Humana
Humana fell from 40.8% valid recommendation coverage in May 2026 to no qualified observations in August 2026. Aetna, Ameritas, Cigna, Humana, and UnitedHealthcare all moved to zero qualified observations as the qualified observation set changed.
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Category Leader: Spirit Dental
Spirit Dental leads valid recommendation coverage at 81.2% in August 2026. Delta Dental follows at 79.2%, a gap of just 2.0 percentage points.
Recommendation Placement Snapshot
Coverage shows whether a brand is recommended at all, while placement shows how prominently. Among the two leaders, first-position rates differ meaningfully in August 2026.
Brand | August 2026 top-three rate | August 2026 rank-one rate | May 2026 top-three rate | May 2026 rank-one rate |
|---|---|---|---|---|
Spirit Dental | 64.7% | 18.8% | 15.0% | 4.5% |
Delta Dental | 64.0% | 30.9% | 20.9% | 13.0% |
Delta Dental and Spirit Dental show nearly identical top-three rates in August 2026, yet Delta Dental holds first position in 30.9% of qualified observations versus 18.8% for Spirit Dental. Close coverage can still hide markedly different first-position rates.
Buyer-Intent Distribution
All qualified observations in August 2026 fell into the Brand Recommendation class.
Buyer-intent class | May 2026 | August 2026 |
|---|---|---|
Brand Recommendation | 1150 | 725 |
Pricing & Value | 201 | 0 |
Multi-Brand Comparison | 453 | 0 |
Total qualified observations | 1804 | 725 |
The current public series measures Brand Recommendation discovery only. It does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes for August 2026.
Historical Measurement Record
Measurement | Qualified observations | Coverage leader | Leader coverage | Largest coverage movement |
|---|---|---|---|---|
May 2026 | 1804 | Humana | 40.8% | N/A (baseline) |
July 2026 | 692 | Spirit Dental | 80.3% | Spirit Dental, up 58.5 points |
August 2026 | 725 | Spirit Dental | 81.2% | Spirit Dental, up 0.9 points versus prior |
Evidence and Source Layer
This benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
This public benchmark does not measure market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, or private and sponsored channels. A movement in a single metric does not by itself establish causality.
About This Benchmark
The LLM Authority Index AI Market Discovery Index tracks how AI chat and search surfaces recommend brands within a category. It measures presence, recommendation coverage, placement, and sentiment across six canonical AI surface families. Research links:
- AI Market Discovery Methodology
- AI Market Discovery Metric Definitions
- AI Market Discovery Research Standards
- Modeled AI Authority Value
Get a Company-Level Authority Index
The public industry benchmark shows category-level standings. A company-level Authority Index can go deeper. The public percentage cannot identify the prompts, competitors, or sources causing the result.
Want the full Authority Index
The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.
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