Dental insurance: AI Visibility Market Discovery Index
Tracking how AI platforms recommend dental insurance. This public AI Visibility Market Discovery Index is updated monthly since May 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Increase: Delta Dental
- 08Largest Decline: Humana
- 09Category Leader: Delta Dental
- 10Recommendation Placement Snapshot
- 11Buyer-Intent Distribution
- 12Historical Measurement Record
Benchmark Summary
Questions This Section Answers
- Which dental insurance brand leads AI recommendation coverage in October 2026?
- Which brands moved beyond normal month-to-month variation?
- What happened to the tracked brand set since the May 2026 baseline?
Delta Dental leads valid recommendation coverage in October 2026 at 83.5%, up from 25.1% in the May 2026 baseline, with a 4.2 percentage point lead over Spirit Dental, which reached 79.3% in October 2026, up from 21.8% in May 2026. The largest coverage increase since the May 2026 baseline came from Delta Dental, rising 58.4 points. The largest coverage decline was Humana, which moved from 40.8% in May 2026 to no qualified observations in October 2026.
October 2026 was an active month. Delta Dental and Guardian Direct both moved beyond normal month-to-month variation. Delta Dental rose 8.4 points from 75.1% in September 2026 to 83.5% in October 2026. Guardian Direct rose 13.2 points from 28.6% in September 2026 to 41.8% in October 2026, marking the fourth consecutive monthly increase for this brand. Denali Dental, DentaQuest, and Spirit Dental held within normal month-to-month variation.
Since the May 2026 baseline, the category shows mixed movement: five brands are significant risers while five brands are significant decliners. The tracked company set narrowed from 10 brands with qualified observations in May 2026 to 5 brands with qualified observations in October 2026.
The October 2026 benchmark month began with 800 prompt-surface observations and produced 725 qualified observations after qualification.
AI recommendation trend
valid recommendation coverage, May 2026 to Oct 2026
- Delta Dental83.5%
- Spirit Dental79.3%
- Denali Dental51.6%
- Guardian Direct41.8%
- DentaQuest3.3%
- Aetna0.0%
- Ameritas0.0%
- Cigna0.0%
- Humana0.0%
- UnitedHealthcare0.0%
Current Benchmark at a Glance
Measure | May 2026 | October 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 1804 | 725 | Down 1079 |
Tracked brands | 10 | 5 | Down 5 |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 27.5% | 63.0% | Up 35.5 points |
Valid recommendation shortlist share | 56.5% | 88.6% | Up 32.1 points |
Leader by valid recommendation coverage | Humana | Delta Dental | Changed |
Qualified surface breadth refers to the number of canonical AI surface families with at least one qualified observation. The six families are ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. Breadth held at six across both months. The intermediate months of July, August, and September 2026 also held breadth at six.
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For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Dental insurance
Research Scope and Qualification
Questions This Section Answers
- How many prompt-surface observations qualified for the October 2026 dental insurance benchmark?
- What is the difference between source observations and the qualified benchmark denominator?
The public benchmark is narrower than the raw collection universe by design.
Research stage | May 2026 | October 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | Not collected in this format | 800 | Total prompt-surface observations collected |
Unique questions | Not collected in this format | 480 | Distinct questions represented |
Brand / competitor mentions | Not collected in this format | 800 | Prompts mentioning at least one tracked brand |
Relevant observations | Not collected in this format | 781 | Observations relevant to the vertical |
Irrelevant observations | Not collected in this format | 19 | Observations deemed irrelevant |
Qualified benchmark observations | 1804 | 725 | Public denominator for brand metrics |
Brand-level percentages use the qualified observations as the public denominator, not the raw collection. See the AI Visibility Market Discovery Methodology for the full qualification process.
Current Brand Standings
Questions This Section Answers
- Which dental insurance brands have the strongest recommendation coverage as of October 2026?
- How do presence rate and valid recommendation coverage differ for the leading brands?
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
Delta Dental | 97.2% | 83.5% | 73.0% | 31.9% | 0.9 |
Spirit Dental | 87.3% | 79.3% | 66.9% | 19.7% | 0.9 |
Denali Dental | 52.5% | 51.6% | 44.7% | 27.2% | 1.0 |
Guardian Direct | 46.8% | 41.8% | 14.3% | 0.1% | 0.9 |
DentaQuest | 10.1% | 3.3% | 2.2% | 1.2% | 0.3 |
How to Read the Standings
- Presence rate is the share of qualified observations where the brand is mentioned at all.
- Valid recommendation coverage is the share of qualified observations where the brand appears in a valid recommendation shortlist.
- Top-three rate is the share of qualified observations where the brand appears in the first three positions of a recommendation list.
- Rank-one rate is the share of qualified observations where the brand is the first recommendation.
- Net sentiment reflects the balance of positive versus negative mentions, from 0 to 1.
For formulas and denominator rules, see AI Visibility Market Discovery Metric Definitions.
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Recommendation Coverage Movement
Questions This Section Answers
- Which dental insurance brands gained the most recommendation coverage since the May 2026 baseline?
- Why did several brands drop to zero qualified observations in October 2026?
Brand | May 2026 | October 2026 | Movement since baseline |
|---|---|---|---|
Aetna | 32.0% | 0.0% | Down 32.0 points |
Ameritas | 17.2% | 0.0% | Down 17.2 points |
Cigna | 35.5% | 0.0% | Down 35.5 points |
Delta Dental | 25.1% | 83.5% | Up 58.4 points |
Denali Dental | 10.8% | 51.6% | Up 40.8 points |
DentaQuest | 0.3% | 3.3% | Up 3.0 points |
Guardian Direct | 9.4% | 41.8% | Up 32.4 points |
Humana | 40.8% | 0.0% | Down 40.8 points |
Spirit Dental | 21.8% | 79.3% | Up 57.5 points |
UnitedHealthcare | 33.7% | 0.0% | Down 33.7 points |
Between September 2026 and October 2026, Guardian Direct rose 13.2 points, moving from 28.6% to 41.8%, a move beyond normal month-to-month variation and the fourth consecutive monthly increase for this brand. Delta Dental also moved beyond normal variation, rising 8.4 points from 75.1% to 83.5%. Other prior-to-current moves were within normal variation.
Largest Increase: Delta Dental
Delta Dental rose from 25.1% valid recommendation coverage in May 2026 to 83.5% in October 2026, an increase of 58.4 points. This brand also moved beyond normal month-to-month variation in the most recent month, rising 8.4 points from 75.1% in September 2026 to 83.5% in October 2026.
Largest Decline: Humana
Humana fell from 40.8% valid recommendation coverage in May 2026 to no qualified observations in October 2026. Aetna, Ameritas, Cigna, Humana, and UnitedHealthcare each moved to zero qualified observations as the qualified observation set narrowed. Each of these brand names remains part of the tracked set in the benchmark record.
Category Leader: Delta Dental
Delta Dental leads valid recommendation coverage at 83.5% in October 2026. Spirit Dental follows at 79.3%, a gap of 4.2 percentage points separating the two leaders.
Recommendation Placement Snapshot
Questions This Section Answers
- How does first-position rate differ between Delta Dental and Spirit Dental despite similar coverage?
- Which brands appear most often in the top three recommendations?
Coverage shows whether a brand is recommended at all, while placement shows how prominently. Among the leading brands, first-position rates differ meaningfully in October 2026.
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Brand | October 2026 top-three rate | October 2026 rank-one rate | May 2026 top-three rate | May 2026 rank-one rate |
|---|---|---|---|---|
Delta Dental | 73.0% | 31.9% | 20.9% | 13.0% |
Spirit Dental | 66.9% | 19.7% | 15.0% | 4.5% |
Denali Dental | 44.7% | 27.2% | 8.3% | 5.0% |
Delta Dental and Spirit Dental show close coverage in October 2026, yet Delta Dental holds first position in 31.9% of qualified observations versus 19.7% for Spirit Dental. Close coverage can still hide markedly different first-position rates.
Buyer-Intent Distribution
Questions This Section Answers
- Which buyer-intent classes are measured in the October 2026 dental insurance benchmark?
- What happened to Pricing and Value and Multi-Brand Comparison observations?
All qualified observations in October 2026 fell into the Brand Recommendation class.
Buyer-intent class | May 2026 | October 2026 |
|---|---|---|
Brand Recommendation | 1150 | 725 |
Pricing & Value | 201 | 0 |
Multi-Brand Comparison | 453 | 0 |
Total qualified observations | 1804 | 725 |
The current public series measures Brand Recommendation discovery only. It does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes for October 2026.
Historical Measurement Record
Questions This Section Answers
- Which dental insurance brands have led recommendation coverage across the measurement periods?
- Does the available history show a stable coverage leader or a changing one?
Measurement | Qualified observations | Coverage leader | Leader coverage | Largest coverage movement |
|---|---|---|---|---|
May 2026 | 1804 | Humana | 40.8% | N/A (baseline) |
July 2026 | 692 | Spirit Dental | 80.3% | Spirit Dental, up 58.5 points |
August 2026 | 725 | Spirit Dental | 81.2% | Spirit Dental, up 0.9 points versus prior |
September 2026 | 759 | Spirit Dental | 76.7% | Spirit Dental, down 4.5 points versus prior |
October 2026 | 725 | Delta Dental | 83.5% | Delta Dental, up 8.4 points versus prior |
Evidence and Source Layer
This benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
This public benchmark does not measure market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, or private and sponsored channels. A movement in a single metric does not by itself establish causality. The coverage declines for several brands coincide with a narrower qualified observation set; the current dataset cannot separate brand-level disappearance from sample-composition effects.
Top 10 Cited Domains
Questions This Section Answers
- Which domains were cited most often in AI answers about dental insurance?
- How concentrated are citations across domains in this category?
Across all AI platform responses in this measurement period, 6,453 citations were observed across 841 unique domains.
Rank | Domain | Citations | Share | Platforms citing |
|---|---|---|---|---|
1 | money.com | 417 | 6.5% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
2 | forbes.com | 389 | 6.0% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
3 | deltadental.com | 368 | 5.7% | ChatGPT, Gemini, AI Mode, AI Overviews, Perplexity |
4 | google.com | 244 | 3.8% | AI Mode, AI Overviews |
5 | humana.com | 230 | 3.6% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
6 | spiritdental.com | 210 | 3.3% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
7 | www1.deltadentalins.com | 205 | 3.2% | ChatGPT, Gemini, AI Mode, AI Overviews, Perplexity |
8 | youtube.com | 190 | 2.9% | Gemini, AI Mode, AI Overviews, Perplexity |
9 | investopedia.com | 188 | 2.9% | ChatGPT, Copilot, AI Mode, AI Overviews, Perplexity |
10 | dentalinsurance.com | 147 | 2.3% | ChatGPT, Copilot, AI Mode, AI Overviews, Perplexity |
Citations are broadly distributed rather than concentrated in a single source. The largest single share, money.com at 6.5%, is well below a dominant position, and 841 unique domains were cited across the period, indicating that AI answers in this vertical draw from a wide information base.
Official brand domains occupy three of the top ten positions: deltadental.com at rank 3, humana.com at rank 5, and spiritdental.com at rank 6, with www1.deltadentalins.com appearing at rank 7. Financial and consumer-advice publishers such as money.com, forbes.com, and investopedia.com also feature prominently, alongside video and general-reference sources.
About This Benchmark
The LLM Authority Index AI Visibility Market Discovery Index tracks how AI chat and search surfaces recommend brands within a category. It measures presence, recommendation coverage, placement, and sentiment across six canonical AI surface families. Research links:
- AI Visibility Market Discovery Methodology
- AI Visibility Market Discovery Metric Definitions
- AI Visibility Market Discovery Research Standards
- Modeled AI Visibility Authority Value
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