Student Loans: AI Market Discovery Index

Tracking how AI platforms recommend student loans. This public AI Market Discovery Index is updated monthly since July 2026.

Mark Huntley, J.D.
By Mark Huntley, J.D.Growth Strategist & AI Discovery Analyst
5 minutes read

Benchmark Summary

Earnest led the Student Loans benchmark in August 2026 with valid recommendation coverage of 60.6%, up from 57.4% in July 2026. College Ave followed at 51.1% in August 2026, up from 46.1% in July 2026, a gap of 9.5 percentage points between the two leaders.

The largest coverage increase among tracked brands was College Ave, rising from 46.1% in July 2026 to 51.1% in August 2026. The largest coverage decline was ELFI, falling from 22.2% in July 2026 to 16.3% in August 2026, a move beyond normal month-to-month variation.

Earnest strengthened its leadership while College Ave closed the gap; ELFI posted a decline exceeding normal variation.

The benchmark began with 800 prompt-surface observations in each month and produced 583 qualified observations in August 2026 after qualification.

AI recommendation trend

valid recommendation coverage, Jul 2026 to Aug 2026

  • Earnest+3.2%
    Jul 202657.4%
    Aug 202660.6%
  • College Ave+5.0%
    Jul 202646.1%
    Aug 202651.1%
  • Sallie Mae+3.7%
    Jul 202643.0%
    Aug 202646.7%
  • Ascent Funding+3.0%
    Jul 202642.6%
    Aug 202645.6%
  • Citizens+4.9%
    Jul 202622.9%
    Aug 202627.8%
  • ELFI-5.9% · beyond normal variation
    Jul 202622.2%
    Aug 202616.3%
  • LendKey+0.2%
    Jul 202611.8%
    Aug 202612.0%
  • Splash-0.7%
    Jul 20267.9%
    Aug 20267.2%
  • Laurel Road-1.7%
    Jul 20264.8%
    Aug 20263.1%
  • juno-0.4%
    Jul 20261.1%
    Aug 20260.7%

Current Benchmark at a Glance

Measure

Jul 2026

Aug 2026

Movement

Qualified benchmark observations

568

583

Up 15

Tracked brands

10

10

No change

Qualified surface breadth

6

6

No change

Recommendation-shaped answer share

43.3%

47.2%

Up 3.9 points

Valid recommendation shortlist share

65.8%

66.9%

Up 1.1 points

Leader by valid recommendation coverage

Earnest

Earnest

No change

Qualified surface breadth counts the canonical AI surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. Both months recorded qualified observations across all six families.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Student Loans

Research Scope and Qualification

The public benchmark is narrower than the raw collection universe by design.

Research stage

Jul 2026

Aug 2026

What it represents

Source prompt-surface observations

800

800

Total observations collected across AI surfaces

Unique questions

467

526

Distinct questions asked

Brand / competitor mentions

800

800

Prompts that mentioned a brand or competitor

Relevant observations

732

749

Observations relevant to student loans

Irrelevant observations

68

51

Observations not relevant to the vertical

Qualified benchmark observations

568

583

Public denominator for metrics

Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Market Discovery Methodology

Current Brand Standings

Brand

Presence rate

Valid recommendation coverage

Top-three rate

Rank-one rate

Net sentiment

Earnest

83.5%

60.6%

40.0%

14.1%

0.82

College Ave

72.0%

51.1%

40.8%

17.8%

0.80

Sallie Mae

75.1%

46.7%

24.2%

8.6%

0.73

Ascent Funding

60.9%

45.6%

28.3%

7.5%

0.86

Citizens

46.3%

27.8%

8.1%

1.5%

0.67

ELFI

22.5%

16.3%

7.4%

0.3%

0.79

LendKey

18.5%

12.0%

1.7%

0.0%

0.69

Splash

10.8%

7.2%

3.6%

0.5%

0.70

Laurel Road

4.1%

3.1%

0.9%

0.0%

0.75

juno

2.2%

0.7%

0.2%

0.0%

0.38

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How to Read the Standings

  • Presence rate: share of qualified observations where the brand was mentioned at all.
  • Valid recommendation coverage: share of qualified observations where the brand appeared in a valid recommendation shortlist.
  • Top-three rate: share of qualified observations where the brand appeared among the top three recommended options.
  • Rank-one rate: share of qualified observations where the brand was the first recommended option.
  • Net sentiment: positive minus negative mentions divided by total mentions, scored from -1 to 1.

For formulas and denominator rules, see AI Market Discovery Metric Definitions.

Recommendation Coverage Movement

Brand

Jul 2026

Aug 2026

Movement since baseline

Ascent Funding

42.6%

45.6%

Up 3.0 points

Citizens

22.9%

27.8%

Up 4.9 points

College Ave

46.1%

51.1%

Up 5.0 points

Earnest

57.4%

60.6%

Up 3.2 points

ELFI

22.2%

16.3%

Down 5.9 points

juno

1.1%

0.7%

Down 0.4 points

Laurel Road

4.8%

3.1%

Down 1.7 points

LendKey

11.8%

12.0%

Up 0.2 points

Sallie Mae

43.0%

46.7%

Up 3.7 points

Splash

7.9%

7.2%

Down 0.7 points

Largest Decline: ELFI

ELFI's valid recommendation coverage fell from 22.2% in July 2026 to 16.3% in August 2026, a drop of 5.9 percentage points that exceeded normal month-to-month variation. The brand's presence rate also fell from 28.7% to 22.5%, and its top-three rate dropped from 11.8% to 7.4%, indicating a broad visibility decline rather than a placement-only shift.

Stable Brands

Nine brands moved within normal month-to-month variation. College Ave posted the largest absolute gain among stable brands at 5.0 points, while its top-three rate also rose from 33.3% in July 2026 to 40.8% in August 2026. Citizens' top-three rate rose from 4.8% to 8.1%, and Sallie Mae's top-three rate rose from 18.7% to 24.2%. Ascent Funding, Earnest, juno, Laurel Road, LendKey, and Splash all remained within normal variation.

Category Leader: Earnest

Earnest remained the category leader with valid recommendation coverage of 60.6% in August 2026, up from 57.4% in July 2026. Its presence rate also rose from 78.9% to 83.5% over the same period.

Recommendation Placement Snapshot

Coverage alone does not show how prominently a brand is recommended. Among the top three brands by coverage, placement patterns differ. College Ave recorded the highest rank-one rate at 17.8% in August 2026, ahead of Earnest at 14.1% and Sallie Mae at 8.6%. College Ave also led the top-three rate at 40.8%, closely followed by Earnest at 40.0%.

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Brand

Aug 2026 top-three rate

Aug 2026 rank-one rate

Jul 2026 top-three rate

Jul 2026 rank-one rate

Earnest

40.0%

14.1%

36.6%

15.3%

College Ave

40.8%

17.8%

33.3%

15.7%

Sallie Mae

24.2%

8.6%

18.7%

8.8%

Earnest led on coverage while College Ave's rank-one rate was higher, showing that similar coverage levels can still hide different first-position rates.

Buyer-Intent Distribution

All qualified observations in both months fell into the Brand Recommendation class, which captures discovery-and-consideration queries where the AI surfaces name or recommend specific lenders.

Buyer-intent class

Jul 2026

Aug 2026

Brand Recommendation

568

583

Pricing & Value

0

0

Multi-Brand Comparison

0

0

Total qualified observations

568

583

The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.

Historical Measurement Record

Measurement

Qualified observations

Coverage leader

Leader coverage

Largest coverage movement

Jul 2026

568

Earnest

57.4%

ELFI down 5.9 points

Aug 2026

583

Earnest

60.6%

ELFI down 5.9 points

Evidence and Source Layer

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure: market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, private or sponsored channels, or causality from a metric movement alone. It records what AI surfaces present in response to the qualified prompts collected, within the limits of the research design.

About This Benchmark

The LLM Authority Index AI Market Discovery Index is a neutral, industry-level benchmark tracking how AI and search surfaces name and recommend brands. It is built from prompt-level observations across six canonical AI surface families and reports presence, recommendation coverage, placement, and sentiment for tracked brands.

Get a Company-Level Authority Index

The public industry benchmark shows category-level standings. The public percentage cannot identify the prompts, competitors, or sources causing a given brand result. A company-level Authority Index can go deeper.

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The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.