Home Equity Loans: AI Market Discovery Index
Tracking how AI platforms recommend home equity loans. This public AI Market Discovery Index is updated monthly since August 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Decline: TD Bank
- 08Category Leader: Bank of America
- 09Recommendation Placement Snapshot
- 10Buyer-Intent Distribution
- 11Historical Measurement Record
- 12Evidence and Source Layer
Benchmark Summary
Bank of America leads the Home Equity Loans benchmark with 69.6% valid recommendation coverage in September 2026, holding the top position it also held at the August 2026 baseline of 66.3%. Navy Federal Credit Union holds second place at 67.8% in September 2026, up from 66.0% in August 2026, a gap of 1.8 percentage points between the top two brands.
TD Bank is the only brand with a significant move this month, falling from 13.6% valid recommendation coverage in August 2026 to 8.8% in September 2026, down 4.8 points, a decline beyond normal month-to-month variation. Its top-three rate fell from 3.9% to 1.2%, and its rank-one rate fell from 0.3% to 0.0%, over the same period. Every other tracked brand moved within the range of normal month-to-month variation, including U.S. Bank (31.1% to 35.7%, up 4.6 points) and Figure (53.0% to 57.5%, up 4.5 points), which recorded the largest raw increases in the category this month.
Across the two-month series, Bank of America and Navy Federal Credit Union have held the top two positions in both August and September 2026.
AI recommendation trend
valid recommendation coverage, Aug 2026 to Sep 2026
- Bank of America+3.3%Aug 202666.3%Sep 202669.6%
- Navy Federal Credit Union+1.8%Aug 202666.0%Sep 202667.8%
- Figure+4.5%Aug 202653.0%Sep 202657.5%
- PNC Bank-0.5%Aug 202645.0%Sep 202644.5%
- U.S. Bank+4.6%Aug 202631.1%Sep 202635.7%
- Aven+0.8%Aug 202631.1%Sep 202631.9%
- Rocket Mortgage-1.0%Aug 202623.4%Sep 202622.4%
- TD Bank-4.8% · beyond normal variationAug 202613.6%Sep 20268.8%
- Spring EQ+0.2%Aug 20263.9%Sep 20264.1%
- Discover Home Loans-1.2%Aug 20262.1%Sep 20260.9%
Current Benchmark at a Glance
Measure | Aug 2026 | Sep 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 338 | 339 | Up 1 |
Tracked brands | 10 | 10 | No change |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 60.9% | 46.9% | Down 14.0 points |
Valid recommendation shortlist share | 75.1% | 78.5% | Up 3.3 points |
Leader by valid recommendation coverage | Bank of America (66.3%) | Bank of America (69.6%) | Up 3.3 points |
Qualified surface breadth counts the canonical AI surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. The benchmark reached the full breadth of six families in both August and September 2026.
For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Home Equity Loans
Research Scope and Qualification
The public benchmark is narrower than the raw collection universe by design.
Research stage | Aug 2026 | Sep 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | 800 | 800 | Raw prompt-surface observations collected |
Unique questions | 626 | 583 | Distinct questions asked |
Brand / competitor mentions | 800 | 800 | Prompts mentioning a tracked brand |
Relevant observations | 374 | 358 | Prompts relevant to the category |
Irrelevant observations | 426 | 442 | Prompts not relevant to the category |
Qualified benchmark observations | 338 | 339 | Public denominator for brand metrics |
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Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Market Discovery Methodology.
Current Brand Standings
This table is the primary current-month benchmark view, sorted by valid recommendation coverage. Figures are for September 2026.
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
Bank of America | 92.9% | 69.6% | 50.7% | 23.9% | 0.8 |
Navy Federal Credit Union | 82.0% | 67.8% | 21.5% | 1.5% | 0.9 |
Figure | 65.8% | 57.5% | 28.0% | 3.2% | 0.9 |
PNC Bank | 56.9% | 44.5% | 19.8% | 10.0% | 0.8 |
U.S. Bank | 56.3% | 35.7% | 15.6% | 1.8% | 0.7 |
Aven | 34.5% | 31.9% | 9.1% | 3.8% | 0.9 |
Rocket Mortgage | 31.0% | 22.4% | 12.7% | 5.6% | 0.8 |
TD Bank | 13.6% | 8.8% | 1.2% | 0.0% | 0.7 |
Spring EQ | 6.5% | 4.1% | 0.6% | 0.0% | 0.7 |
Discover Home Loans | 1.5% | 0.9% | 0.3% | 0.0% | 0.6 |
How to Read the Standings
- Presence rate: share of qualified observations where the brand appears in any form.
- Valid recommendation coverage: share of qualified observations where the brand receives a valid recommendation, the primary benchmark metric.
- Top-three rate: share of qualified observations where the brand appears among the top three recommendations.
- Rank-one rate: share of qualified observations where the brand appears as the very first recommendation.
- Net sentiment: positive minus negative mentions divided by total mentions, on a scale from -1 to 1.
For formulas and denominator rules, see AI Market Discovery Metric Definitions.
Recommendation Coverage Movement
Brand | Aug 2026 | Sep 2026 | Movement since baseline |
|---|---|---|---|
Aven | 31.1% | 31.9% | Up 0.8 points |
Bank of America | 66.3% | 69.6% | Up 3.3 points |
Discover Home Loans | 2.1% | 0.9% | Down 1.2 points |
Figure | 53.0% | 57.5% | Up 4.5 points |
Navy Federal Credit Union | 66.0% | 67.8% | Up 1.8 points |
PNC Bank | 45.0% | 44.5% | Down 0.5 points |
Rocket Mortgage | 23.4% | 22.4% | Down 1.0 points |
Spring EQ | 3.9% | 4.1% | Up 0.2 points |
TD Bank | 13.6% | 8.8% | Down 4.8 points |
U.S. Bank | 31.1% | 35.7% | Up 4.6 points |
Largest Decline: TD Bank
TD Bank moved from 13.6% valid recommendation coverage in August 2026 to 8.8% in September 2026, down 4.8 points, a decline beyond normal month-to-month variation. The brand recorded 46 valid recommendations in August 2026 and 30 in September 2026. Its top-three rate declined from 3.9% in August 2026 to 1.2% in September 2026, and its rank-one rate moved from 0.3% to 0.0% over the same period.
Category Leader: Bank of America
Bank of America leads the category with 69.6% valid recommendation coverage in September 2026, up from 66.3% in August 2026. The brand also holds the highest presence rate at 92.9%, the highest top-three rate at 50.7%, and the highest rank-one rate at 23.9%.
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Recommendation Placement Snapshot
Coverage alone does not show how prominently a brand is recommended. Bank of America leads both top-three and rank-one placement, appearing first in 23.9% of qualified observations in September 2026. Navy Federal Credit Union holds near-parity coverage but a much lower rank-one rate.
Brand | Sep 2026 top-three rate | Sep 2026 rank-one rate | Aug 2026 top-three rate | Aug 2026 rank-one rate |
|---|---|---|---|---|
Bank of America | 50.7% | 23.9% | 47.0% | 23.1% |
Navy Federal Credit Union | 21.5% | 1.5% | 27.2% | 2.1% |
Figure | 28.0% | 3.2% | 31.4% | 3.0% |
Similar coverage can hide very different first-position rates.
Buyer-Intent Distribution
All 339 qualified observations in September 2026 fell into the Brand Recommendation class, as did all 338 qualified observations in August 2026.
Buyer-intent class | Aug 2026 | Sep 2026 |
|---|---|---|
Brand Recommendation | 338 | 339 |
Pricing & Value | 0 | 0 |
Multi-Brand Comparison | 0 | 0 |
Total qualified observations | 338 | 339 |
The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.
Historical Measurement Record
This is an evergreen benchmark URL. New measurements are added to the same report.
Measurement | Qualified observations | Coverage leader | Leader coverage | Notable movement |
|---|---|---|---|---|
Aug 2026 | 338 | Bank of America | 66.3% | Baseline month |
Sep 2026 | 339 | Bank of America | 69.6% | TD Bank, Down 4.8 points (significant decline) |
Evidence and Source Layer
The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
This public benchmark does not measure:
- Market share or sales attribution
- Every possible AI response across all tools and configurations
- Organic-search ranking performance
- Social media mention volume
- Private or sponsored channels (such as closed enterprise AI deployments)
- Causality from a metric movement alone
About This Benchmark
The LLM Authority Index AI Market Discovery Index benchmarks how AI search and assistant surfaces present brands in a given category, based on a defined set of research questions and public prompt-surface observations. The benchmark tracks presence, recommendation coverage, placement, and sentiment as distinct signals. New measurements are added to the same evergreen report so the series builds over time.
- AI Market Discovery Methodology
- AI Market Discovery Metric Definitions
- AI Market Discovery Research Standards
- Modeled AI Authority Value
Get a Company-Level Authority Index
The public industry benchmark shows category-level standings. A company-level Authority Index can go deeper.
Want the full Authority Index
The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.
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