Home Equity Loans: AI Market Discovery Index

Tracking how AI platforms recommend home equity loans. This public AI Market Discovery Index is updated monthly since August 2026.

Mark Huntley, J.D.
By Mark Huntley, J.D.Growth Strategist & AI Discovery Analyst
5 minutes read

Benchmark Summary

Bank of America leads the Home Equity Loans benchmark with 69.6% valid recommendation coverage in September 2026, holding the top position it also held at the August 2026 baseline of 66.3%. Navy Federal Credit Union holds second place at 67.8% in September 2026, up from 66.0% in August 2026, a gap of 1.8 percentage points between the top two brands.

TD Bank is the only brand with a significant move this month, falling from 13.6% valid recommendation coverage in August 2026 to 8.8% in September 2026, down 4.8 points, a decline beyond normal month-to-month variation. Its top-three rate fell from 3.9% to 1.2%, and its rank-one rate fell from 0.3% to 0.0%, over the same period. Every other tracked brand moved within the range of normal month-to-month variation, including U.S. Bank (31.1% to 35.7%, up 4.6 points) and Figure (53.0% to 57.5%, up 4.5 points), which recorded the largest raw increases in the category this month.

Across the two-month series, Bank of America and Navy Federal Credit Union have held the top two positions in both August and September 2026.

AI recommendation trend

valid recommendation coverage, Aug 2026 to Sep 2026

  • Bank of America+3.3%
    Aug 202666.3%
    Sep 202669.6%
  • Navy Federal Credit Union+1.8%
    Aug 202666.0%
    Sep 202667.8%
  • Figure+4.5%
    Aug 202653.0%
    Sep 202657.5%
  • PNC Bank-0.5%
    Aug 202645.0%
    Sep 202644.5%
  • U.S. Bank+4.6%
    Aug 202631.1%
    Sep 202635.7%
  • Aven+0.8%
    Aug 202631.1%
    Sep 202631.9%
  • Rocket Mortgage-1.0%
    Aug 202623.4%
    Sep 202622.4%
  • TD Bank-4.8% · beyond normal variation
    Aug 202613.6%
    Sep 20268.8%
  • Spring EQ+0.2%
    Aug 20263.9%
    Sep 20264.1%
  • Discover Home Loans-1.2%
    Aug 20262.1%
    Sep 20260.9%

Current Benchmark at a Glance

Measure

Aug 2026

Sep 2026

Movement

Qualified benchmark observations

338

339

Up 1

Tracked brands

10

10

No change

Qualified surface breadth

6

6

No change

Recommendation-shaped answer share

60.9%

46.9%

Down 14.0 points

Valid recommendation shortlist share

75.1%

78.5%

Up 3.3 points

Leader by valid recommendation coverage

Bank of America (66.3%)

Bank of America (69.6%)

Up 3.3 points

Qualified surface breadth counts the canonical AI surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. The benchmark reached the full breadth of six families in both August and September 2026.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Home Equity Loans

Research Scope and Qualification

The public benchmark is narrower than the raw collection universe by design.

Research stage

Aug 2026

Sep 2026

What it represents

Source prompt-surface observations

800

800

Raw prompt-surface observations collected

Unique questions

626

583

Distinct questions asked

Brand / competitor mentions

800

800

Prompts mentioning a tracked brand

Relevant observations

374

358

Prompts relevant to the category

Irrelevant observations

426

442

Prompts not relevant to the category

Qualified benchmark observations

338

339

Public denominator for brand metrics

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Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Market Discovery Methodology.

Current Brand Standings

This table is the primary current-month benchmark view, sorted by valid recommendation coverage. Figures are for September 2026.

Brand

Presence rate

Valid recommendation coverage

Top-three rate

Rank-one rate

Net sentiment

Bank of America

92.9%

69.6%

50.7%

23.9%

0.8

Navy Federal Credit Union

82.0%

67.8%

21.5%

1.5%

0.9

Figure

65.8%

57.5%

28.0%

3.2%

0.9

PNC Bank

56.9%

44.5%

19.8%

10.0%

0.8

U.S. Bank

56.3%

35.7%

15.6%

1.8%

0.7

Aven

34.5%

31.9%

9.1%

3.8%

0.9

Rocket Mortgage

31.0%

22.4%

12.7%

5.6%

0.8

TD Bank

13.6%

8.8%

1.2%

0.0%

0.7

Spring EQ

6.5%

4.1%

0.6%

0.0%

0.7

Discover Home Loans

1.5%

0.9%

0.3%

0.0%

0.6

How to Read the Standings

  • Presence rate: share of qualified observations where the brand appears in any form.
  • Valid recommendation coverage: share of qualified observations where the brand receives a valid recommendation, the primary benchmark metric.
  • Top-three rate: share of qualified observations where the brand appears among the top three recommendations.
  • Rank-one rate: share of qualified observations where the brand appears as the very first recommendation.
  • Net sentiment: positive minus negative mentions divided by total mentions, on a scale from -1 to 1.

For formulas and denominator rules, see AI Market Discovery Metric Definitions.

Recommendation Coverage Movement

Brand

Aug 2026

Sep 2026

Movement since baseline

Aven

31.1%

31.9%

Up 0.8 points

Bank of America

66.3%

69.6%

Up 3.3 points

Discover Home Loans

2.1%

0.9%

Down 1.2 points

Figure

53.0%

57.5%

Up 4.5 points

Navy Federal Credit Union

66.0%

67.8%

Up 1.8 points

PNC Bank

45.0%

44.5%

Down 0.5 points

Rocket Mortgage

23.4%

22.4%

Down 1.0 points

Spring EQ

3.9%

4.1%

Up 0.2 points

TD Bank

13.6%

8.8%

Down 4.8 points

U.S. Bank

31.1%

35.7%

Up 4.6 points

Largest Decline: TD Bank

TD Bank moved from 13.6% valid recommendation coverage in August 2026 to 8.8% in September 2026, down 4.8 points, a decline beyond normal month-to-month variation. The brand recorded 46 valid recommendations in August 2026 and 30 in September 2026. Its top-three rate declined from 3.9% in August 2026 to 1.2% in September 2026, and its rank-one rate moved from 0.3% to 0.0% over the same period.

Category Leader: Bank of America

Bank of America leads the category with 69.6% valid recommendation coverage in September 2026, up from 66.3% in August 2026. The brand also holds the highest presence rate at 92.9%, the highest top-three rate at 50.7%, and the highest rank-one rate at 23.9%.

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Recommendation Placement Snapshot

Coverage alone does not show how prominently a brand is recommended. Bank of America leads both top-three and rank-one placement, appearing first in 23.9% of qualified observations in September 2026. Navy Federal Credit Union holds near-parity coverage but a much lower rank-one rate.

Brand

Sep 2026 top-three rate

Sep 2026 rank-one rate

Aug 2026 top-three rate

Aug 2026 rank-one rate

Bank of America

50.7%

23.9%

47.0%

23.1%

Navy Federal Credit Union

21.5%

1.5%

27.2%

2.1%

Figure

28.0%

3.2%

31.4%

3.0%

Similar coverage can hide very different first-position rates.

Buyer-Intent Distribution

All 339 qualified observations in September 2026 fell into the Brand Recommendation class, as did all 338 qualified observations in August 2026.

Buyer-intent class

Aug 2026

Sep 2026

Brand Recommendation

338

339

Pricing & Value

0

0

Multi-Brand Comparison

0

0

Total qualified observations

338

339

The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.

Historical Measurement Record

This is an evergreen benchmark URL. New measurements are added to the same report.

Measurement

Qualified observations

Coverage leader

Leader coverage

Notable movement

Aug 2026

338

Bank of America

66.3%

Baseline month

Sep 2026

339

Bank of America

69.6%

TD Bank, Down 4.8 points (significant decline)

Evidence and Source Layer

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure:

  • Market share or sales attribution
  • Every possible AI response across all tools and configurations
  • Organic-search ranking performance
  • Social media mention volume
  • Private or sponsored channels (such as closed enterprise AI deployments)
  • Causality from a metric movement alone

About This Benchmark

The LLM Authority Index AI Market Discovery Index benchmarks how AI search and assistant surfaces present brands in a given category, based on a defined set of research questions and public prompt-surface observations. The benchmark tracks presence, recommendation coverage, placement, and sentiment as distinct signals. New measurements are added to the same evergreen report so the series builds over time.

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The public industry benchmark shows category-level standings. A company-level Authority Index can go deeper.

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The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.

    Home Equity Loans: AI Market Discovery Index