Home Equity Loans: AI Visibility Market Discovery Index

Tracking how AI platforms recommend home equity loans. This public AI Visibility Market Discovery Index is updated monthly since August 2026.

Mark Huntley, J.D.
By Mark Huntley, J.D.Growth Strategist & AI Discovery Analyst
8 minutes read

Benchmark Summary

Questions This Section Answers

  • Which brand leads the Home Equity Loans benchmark in recommendation coverage?
  • Which brands recorded coverage gains beyond normal month-to-month variation?
  • How did the Bank of America and U.S. Bank naming shifts affect comparability?

Navy Federal Credit Union leads the Home Equity Loans benchmark with 72.8% valid recommendation coverage in October 2026, up from 66.0% in August 2026. The gap to the next brand is narrow: Figure recorded 58.2% in October 2026, up from 53.0% in August 2026, a gap of 14.6 percentage points between the top two brands.

The largest coverage increase this month came from Aven, which rose from 31.9% in September 2026 to 40.7% in October 2026, up 8.8 points beyond normal month-to-month variation, and from 31.1% in August 2026 to 40.7% in October 2026, up 9.6 points. Spring EQ also recorded a gain beyond normal month-to-month variation, moving from 4.1% in September 2026 to 9.1% in October 2026, up 5.0 points, and from 3.9% in August 2026 to 9.1% in October 2026, up 5.2 points.

Category composition changed this month: Bank of America, which led the benchmark in August 2026 at 66.3% and September 2026 at 69.6%, does not appear under that name in October 2026. Bank of America Corp. entered the benchmark in October 2026 at 55.5% valid recommendation coverage. Similarly, U.S. Bank, tracked at 31.1% in August 2026 and 35.7% in September 2026, does not appear under that name in October 2026; U.S. Bancorp entered at 23.6%. These naming shifts affect the comparability of those brands' series across the full baseline-to-current period.

Bank of America Corp. and U.S. Bancorp both show increases beyond normal month-to-month variation from their first appearance, while Bank of America and U.S. Bank show declines beyond normal month-to-month variation to zero. These movements reflect the naming transition rather than organic coverage changes for the same entity.

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The benchmark began with 800 prompt-surface observations in each month and produced 364 qualified observations in October 2026 after qualification, up from 338 in August 2026.

AI recommendation trend

valid recommendation coverage, Aug 2026 to Oct 2026

0%20%40%60%80%Aug 2026Sep 2026Oct 2026
  • Navy Federal Credit Union72.8%
  • Figure58.2%
  • Bank of America Corp.55.5%
  • PNC Bank41.8%
  • Aven40.7%
  • Rocket Mortgage29.7%
  • U.S. Bancorp23.6%
  • TD Bank13.7%
  • Spring EQ9.1%
  • Discover Home Loans2.5%
  • Bank of America0.0%
  • U.S. Bank0.0%

Current Benchmark at a Glance

Measure

Aug 2026

Oct 2026

Movement

Qualified benchmark observations

338

364

Up 26

Tracked brands

10

10

No change

Qualified surface breadth

6

6

No change

Recommendation-shaped answer share

60.9%

64.8%

Up 3.9 points

Valid recommendation shortlist share

75.1%

87.6%

Up 12.5 points

Leader by valid recommendation coverage

Bank of America (66.3%)

Navy Federal Credit Union (72.8%)

Up 6.5 points

Qualified surface breadth counts the canonical AI surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. The benchmark reached the full breadth of six families in both August and October 2026. September 2026, the intermediate month, recorded 339 qualified observations and a recommendation-shaped answer share of 46.9%.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Home Equity Loans

Research Scope and Qualification

Questions This Section Answers

  • Why is the qualified benchmark denominator smaller than the raw collection?
  • Which observations count toward brand-level percentages?

The public benchmark is narrower than the raw collection universe by design.

Research stage

Aug 2026

Oct 2026

What it represents

Source prompt-surface observations

800

800

Raw prompt-surface observations collected

Unique questions

626

619

Distinct questions asked

Brand / competitor mentions

800

800

Prompts mentioning a tracked brand

Relevant observations

374

418

Prompts relevant to the category

Irrelevant observations

426

382

Prompts not relevant to the category

Qualified benchmark observations

338

364

Public denominator for brand metrics

Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Visibility Market Discovery Methodology.

Current Brand Standings

Questions This Section Answers

  • Which home equity lenders lead the October 2026 standings by valid recommendation coverage?
  • How do presence rate, top-three rate, and rank-one rate differ across the tracked brands?

This table is the primary current-month benchmark view, sorted by valid recommendation coverage. Figures are for October 2026.

Brand

Presence rate

Valid recommendation coverage

Top-three rate

Rank-one rate

Net sentiment

Navy Federal Credit Union

79.1%

72.8%

28.0%

3.6%

0.9

Figure

61.5%

58.2%

35.7%

3.9%

0.9

Bank of America Corp.

64.3%

55.5%

44.2%

21.4%

0.9

PNC Bank

50.3%

41.8%

20.6%

8.8%

0.8

Aven

42.3%

40.7%

23.6%

12.4%

1.0

Rocket Mortgage

37.4%

29.7%

22.5%

7.7%

0.8

U.S. Bancorp

29.7%

23.6%

11.8%

3.9%

0.8

TD Bank

17.3%

13.7%

4.1%

0.5%

0.8

Spring EQ

10.7%

9.1%

3.3%

0.3%

0.9

Discover Home Loans

3.3%

2.5%

1.7%

0.0%

0.8

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How to Read the Standings

  • Presence rate: share of qualified observations where the brand appears in any form.
  • Valid recommendation coverage: share of qualified observations where the brand receives a valid recommendation, the primary benchmark metric.
  • Top-three rate: share of qualified observations where the brand appears among the top three recommendations.
  • Rank-one rate: share of qualified observations where the brand appears as the very first recommendation.
  • Net sentiment: positive minus negative mentions divided by total mentions, on a scale from -1 to 1.

For formulas and denominator rules, see AI Visibility Market Discovery Metric Definitions.

Recommendation Coverage Movement

Questions This Section Answers

  • Which brand posted the largest coverage increase since baseline?
  • Why did Bank of America and U.S. Bank appear to drop to zero?
  • Did any brands decline for reasons other than the naming transition?

Brand

Aug 2026

Oct 2026

Movement since baseline

Aven

31.1%

40.7%

Up 9.6 points

Bank of America

66.3%

0.0%

Down 66.3 points

Bank of America Corp.

0.0%

55.5%

Up 55.5 points

Discover Home Loans

2.1%

2.5%

Up 0.4 points

Figure

53.0%

58.2%

Up 5.2 points

Navy Federal Credit Union

66.0%

72.8%

Up 6.8 points

PNC Bank

45.0%

41.8%

Down 3.2 points

Rocket Mortgage

23.4%

29.7%

Up 6.3 points

Spring EQ

3.9%

9.1%

Up 5.2 points

TD Bank

13.6%

13.7%

Up 0.1 points

U.S. Bancorp

0.0%

23.6%

Up 23.6 points

U.S. Bank

31.1%

0.0%

Down 31.1 points

Largest Increase: Aven

Aven moved from 31.9% valid recommendation coverage in September 2026 to 40.7% in October 2026, up 8.8 points, an increase beyond normal month-to-month variation. Across the full series, Aven rose from 31.1% in August 2026 to 40.7% in October 2026, up 9.6 points. The brand recorded 108 valid recommendations in September 2026 and 148 in October 2026. Its top-three rate rose from 9.1% in September 2026 to 23.6% in October 2026, and its rank-one rate rose from 3.8% to 12.4% over the same period.

Largest Decline: Bank of America

Bank of America recorded 66.3% valid recommendation coverage in August 2026 and 69.6% in September 2026 but does not appear under that name in October 2026. This reflects the brand appearing under the name Bank of America Corp. in the current month rather than a change in underlying recommendation behavior for the same entity.

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Category Leader: Navy Federal Credit Union

Navy Federal Credit Union leads the category with 72.8% valid recommendation coverage in October 2026, up from 66.0% in August 2026. The brand recorded 230 valid recommendations in September 2026 and 265 in October 2026. Its top-three rate rose from 27.2% in August 2026 to 28.0% in October 2026, and its rank-one rate rose from 2.1% to 3.6% over the same period. The leader position has been stable across the series.

Recommendation Placement Snapshot

Questions This Section Answers

  • Which brand appears first most often despite not leading in coverage?
  • How can similar coverage rates hide different first-position rates?

Coverage alone does not show how prominently a brand is recommended. Bank of America Corp. leads rank-one placement at 21.4%, appearing first in more than one in five qualified observations, despite holding the third-highest coverage rate. Navy Federal Credit Union holds the highest coverage but a much lower rank-one rate.

Brand

Oct 2026 top-three rate

Oct 2026 rank-one rate

Aug 2026 top-three rate

Aug 2026 rank-one rate

Navy Federal Credit Union

28.0%

3.6%

27.2%

2.1%

Figure

35.7%

3.9%

31.4%

3.0%

Bank of America Corp.

44.2%

21.4%

Not tracked

Not tracked

Similar coverage can hide very different first-position rates.

Buyer-Intent Distribution

All 364 qualified observations in October 2026 fell into the Brand Recommendation class, as did all 338 qualified observations in August 2026.

Buyer-intent class

Aug 2026

Oct 2026

Brand Recommendation

338

364

Pricing & Value

0

0

Multi-Brand Comparison

0

0

Total qualified observations

338

364

The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.

Historical Measurement Record

This is an evergreen benchmark URL. New measurements are added to the same report.

Measurement

Qualified observations

Coverage leader

Leader coverage

Largest coverage movement

Aug 2026

338

Bank of America

66.3%

Baseline month

Sep 2026

339

Bank of America

69.6%

Aven, Up 0.8 points

Oct 2026

364

Navy Federal Credit Union

72.8%

Aven, Up 8.8 points

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Evidence and Source Layer

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure:

  • Market share or sales attribution
  • Every possible AI response across all tools and configurations
  • Organic-search ranking performance
  • Social media mention volume
  • Private or sponsored channels (such as closed enterprise AI deployments)
  • Causality from a metric movement alone

Top 10 Cited Domains

Questions This Section Answers

  • Which domains are cited most often across AI platform responses?
  • Which tracked brand domain appears in the top 10 cited sources?
  • How concentrated are citations across the leading domains?

Across all AI platform responses in October 2026, 6,087 citations were observed referencing 900 unique domains.

Rank

Domain

Citations

Share

Platforms citing

1

bankrate.com

575

9.4%

ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity

2

nerdwallet.com

398

6.5%

ChatGPT, Copilot, AI Mode, AI Overviews, Perplexity

3

cnbc.com

316

5.2%

ChatGPT, Copilot, AI Mode, AI Overviews, Perplexity

4

finance.yahoo.com

231

3.8%

ChatGPT, Copilot, AI Mode, AI Overviews, Perplexity

5

google.com

200

3.3%

AI Mode, AI Overviews

6

navyfederal.org

192

3.2%

ChatGPT, Copilot, Gemini, AI Mode, AI Overviews

7

themortgagereports.com

189

3.1%

Copilot, Gemini, AI Mode, AI Overviews, Perplexity

8

forbes.com

141

2.3%

ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity

9

money.com

136

2.2%

ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity

10

credible.com

114

1.9%

ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity

Citations are moderately distributed: the top domain, bankrate.com, accounts for 9.4% of all citations, and the top 10 domains together represent roughly 37% of the 6,087 citations observed. Navy Federal Credit Union's own domain (navyfederal.org) appears at rank 6 with 192 citations, making it the only tracked brand domain in the top 10. Review and comparison sites (bankrate.com, nerdwallet.com, themortgagereports.com, credible.com) dominate the list, alongside mainstream financial news outlets (cnbc.com, finance.yahoo.com, forbes.com, money.com) and one government-adjacent search domain (google.com).

About This Benchmark

The LLM Authority Index AI Visibility Market Discovery Index benchmarks how AI search and assistant surfaces present brands in a given category, based on a defined set of research questions and public prompt-surface observations. The benchmark tracks presence, recommendation coverage, placement, and sentiment as distinct signals. New measurements are added to the same evergreen report so the series builds over time.

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