Credit Monitoring: AI Market Discovery Index
Tracking how AI platforms recommend credit monitoring. This public AI Market Discovery Index is updated monthly since July 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Decline: IdentityForce
- 08Significant Decliners: IDShield, Identity Guard, LifeLock
- 09Category Leader: Aura
- 10Stable Brands
- 11Recommendation Placement Snapshot
- 12Buyer-Intent Distribution
Benchmark Summary
Aura leads the Credit Monitoring index in September 2026 with valid recommendation coverage of 68.2%, maintaining the top position it has held across all three months of the series. The gap to the next brand, LifeLock, stands at 12.7 points.
Four tracked brands showed significant declines over the baseline-to-current period: IdentityForce fell to 32.3% in September 2026 from 46.6% in July 2026, IDShield declined to 23.3% from 32.8%, Identity Guard dropped to 30.0% from 37.9%, and LifeLock fell to 55.5% from 62.7%. There were no significant risers in the current month.
The month-over-month picture was mixed, with several brands showing movement that remains within normal variation. The benchmark began with 800 prompt-surface observations in each month and produced 557 qualified observations in September 2026 after qualification.
AI recommendation trend
valid recommendation coverage, Jul 2026 to Sep 2026
- Aura68.2%
- LifeLock55.5%
- Experian40.0%
- IdentityForce32.3%
- Identity Guard30.0%
- Credit Karma29.4%
- myFICO25.0%
- IDShield23.3%
- Chase Credit Journey4.1%
- PrivacyGuard3.8%
Current Benchmark at a Glance
Measure | Jul 2026 | Sep 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 494 | 557 | Up 63 |
Tracked brands | 10 | 10 | No change |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 38.5% | 42.4% | Up 3.9 points |
Valid recommendation shortlist share | 77.7% | 74.3% | Down 3.4 points |
Leader by valid recommendation coverage | Aura (73.1%) | Aura (68.2%) | Down 4.9 points |
Qualified surface breadth counts the canonical AI search surface families, ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode, with at least one qualified observation. August 2026 saw 511 qualified observations before the current month's 557.
For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Credit Monitoring
Research Scope and Qualification
The public benchmark is narrower than the raw collection universe by design. The funnel below shows how the qualified set is derived.
Research stage | Jul 2026 | Sep 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | 800 | 800 | Total prompts collected |
Unique questions | 458 | 492 | Distinct questions asked |
Brand / competitor mentions | 800 | 800 | Prompts naming a tracked brand |
Relevant observations | 790 | 793 | On-topic responses |
Irrelevant observations | 10 | 7 | Off-topic responses |
Qualified benchmark observations | 494 | 557 | Public denominator |
Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Market Discovery Methodology
Current Brand Standings
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
Aura | 83.7% | 68.2% | 56.2% | 38.6% | 0.84 |
LifeLock | 72.4% | 55.5% | 46.1% | 9.3% | 0.80 |
Experian | 66.4% | 40.0% | 25.9% | 13.3% | 0.67 |
IdentityForce | 41.3% | 32.3% | 18.7% | 0.0% | 0.81 |
Identity Guard | 35.5% | 30.0% | 14.4% | 0.2% | 0.87 |
Credit Karma | 46.1% | 29.4% | 17.8% | 5.4% | 0.71 |
myFICO | 32.9% | 25.0% | 10.8% | 3.6% | 0.85 |
IDShield | 28.9% | 23.3% | 4.5% | 0.0% | 0.85 |
Chase Credit Journey | 12.4% | 4.1% | 0.4% | 0.4% | 0.55 |
PrivacyGuard | 5.8% | 3.8% | 0.2% | 0.0% | 0.69 |
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How to Read the Standings
Presence rate measures the share of qualified observations where the brand is mentioned at all. Valid recommendation coverage measures the share where the brand appears in a clear recommendation. Top-three rate captures the share of observations where the brand is among the top three recommendations, and rank-one rate the share where it is the first recommendation. Net sentiment reflects the tone of mentions, on a scale where positive outweighs negative.
For formulas and denominator rules, see AI Market Discovery Metric Definitions.
Recommendation Coverage Movement
Brand | Jul 2026 | Sep 2026 | Movement since baseline |
|---|---|---|---|
Aura | 73.1% | 68.2% | Down 4.9 points |
LifeLock | 62.7% | 55.5% | Down 7.2 points |
IdentityForce | 46.6% | 32.3% | Down 14.3 points |
Identity Guard | 37.9% | 30.0% | Down 7.9 points |
Experian | 35.6% | 40.0% | Up 4.4 points |
IDShield | 32.8% | 23.3% | Down 9.5 points |
Credit Karma | 28.9% | 29.4% | Up 0.5 points |
myFICO | 20.0% | 25.0% | Up 5.0 points |
Chase Credit Journey | 5.9% | 4.1% | Down 1.8 points |
PrivacyGuard | 4.0% | 3.8% | Down 0.2 points |
Several brands moved from August to September 2026 in notable ways. Chase Credit Journey declined from 7.4% in August to 4.1% in September, a drop beyond normal month-to-month variation. Experian declined from 44.6% in August to 40.0% in September, and Credit Karma from 34.4% to 29.4%, both within normal variation.
Largest Decline: IdentityForce
IdentityForce fell 14.3 points from 46.6% in July 2026 to 32.3% in September 2026, the largest decline in the index. It has declined in each of the two months since July. Its presence rate also fell from 54.4% to 41.3% over the same period.
Significant Decliners: IDShield, Identity Guard, LifeLock
IDShield declined 9.5 points from 32.8% in July 2026 to 23.3% in September 2026, declining in each of the two months since baseline. Presence fell from 37.9% to 28.9%. IDShield has now lost nearly a third of its baseline coverage.
Identity Guard declined 7.9 points from 37.9% in July 2026 to 30.0% in September 2026. Its presence rate fell from 46.0% to 35.5%.
LifeLock declined 7.2 points from 62.7% in July 2026 to 55.5% in September 2026, declining in each of the two months since baseline. Presence fell from 81.2% to 72.4%, while its rank-one rate rose from 3.2% to 9.3%.
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Category Leader: Aura
Aura has led the index across all three months. Its coverage eased from 73.1% in July 2026 to 68.2% in September 2026, within normal month-to-month variation, while its top-three rate and rank-one rate each moved lower across the same period (see Recommendation Placement Snapshot).
Stable Brands
Aura, Chase Credit Journey, Credit Karma, Experian, myFICO, and PrivacyGuard showed no significant baseline-to-current movement. myFICO rose 5.0 points from 20.0% in July 2026 to 25.0% in September 2026, a shift at the edge of normal month-to-month variation. PrivacyGuard, with its low base, saw modest absolute changes.
Recommendation Placement Snapshot
Coverage alone does not show how prominently a brand is recommended. The leading cluster shows how placement varies even among brands with close coverage.
Brand | Sep 2026 top-three rate | Sep 2026 rank-one rate | Jul 2026 top-three rate | Jul 2026 rank-one rate |
|---|---|---|---|---|
Aura | 56.2% | 38.6% | 66.4% | 52.8% |
LifeLock | 46.1% | 9.3% | 53.0% | 3.2% |
Experian | 25.9% | 13.3% | 24.5% | 11.1% |
Aura's first-position rate is far above the others, while LifeLock's higher coverage shares are concentrated in lower positions, with a rank-one rate of 9.3% in September 2026. Close coverage can still hide materially different first-position rates.
Buyer-Intent Distribution
All qualified observations in each month fell into the Brand Recommendation class.
Buyer-intent class | Jul 2026 | Sep 2026 |
|---|---|---|
Brand Recommendation | 494 | 557 |
Pricing & Value | 0 | 0 |
Multi-Brand Comparison | 0 | 0 |
Total qualified observations | 494 | 557 |
The current public series measures brand recommendation discovery only and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.
Historical Measurement Record
New measurements are added to the same report.
Measurement | Qualified observations | Coverage leader | Leader coverage | Largest coverage movement |
|---|---|---|---|---|
Jul 2026 | 494 | Aura | 73.1% | IdentityForce (Down 14.3 points baseline-to-current) |
Aug 2026 | 511 | Aura | 69.9% | Experian (Up 9.0 points from Jul) |
Sep 2026 | 557 | Aura | 68.2% | IdentityForce (Down 14.3 points baseline-to-current) |
Evidence and Source Layer
The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
This public benchmark does not measure market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, or private or sponsored channels. A metric movement alone does not establish causality.
About This Benchmark
The LLM Authority Index AI Market Discovery Index tracks how often and how prominently brands appear in AI-generated answers across major AI search surfaces, providing a neutral industry-level view of the recommendation environment.
- AI Market Discovery Methodology
- AI Market Discovery Metric Definitions
- AI Market Discovery Research Standards
- Modeled AI Authority Value
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