salesforce.com citations

AI Citation Profile

salesforce.com ranks #4 in the October 2026 CRM and Sales Pipeline Software Citation Index, accounting for 185 citation occurrences across 52 of 891 valid AI responses. The domain appeared across 12 of 15 buyer-need studies and all 7 measured AI platforms. Its strongest citation coverage occurred in CRM for Field Sales Teams Needing a Mobile-First App, CRM for Insurance Agencies, CRM Software Overall for Small Businesses, and CRM with AI-Powered Lead Scoring and Predictive Sales Forecasting.

Overall Citation Rank: #4
Citation Share: 2.79%
Response Coverage: 5.8%
Buyer-Need Coverage: 12/15
Platform Coverage: 7/7
Unique Cited Pages: 160

185

Citation Occurrences

Citing Responses

160

Unique URLs

AI Platforms

Studies

Citations by AI Platform

OpenAI44
DeepSeek43
Perplexity39
Anthropic28
Grok15
Google10
Kimi6

Citations by Study

Best CRM for Field Sales Teams Needing a Mobile-First App37
Best CRM for Insurance Agencies30
Best CRM Software Overall for Small Businesses29
Best CRM with AI-Powered Lead Scoring and Predictive Sales Forecasting27
Best CRM for Enterprise Sales Organizations Needing Deep Customization25
Best CRM for High-Volume Inside Sales and Call Center Teams21
Best CRM for Companies Migrating Off Salesforce7
Best CRM for Construction and Contracting Businesses Managing Bids and Projects4
Best CRM for Mortgage Brokers and Loan Officers2
Best CRM for Financial Advisors and Wealth Management Firms1
Best CRM with Built-In Quoting, Proposals, and E-Signature Workflows1

Cited pages from this domain

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Overall Rank	Domain & Page	Citation Occurrences	Citation Share	Citing Responses	Response Coverage	Studies	Platforms

Counting rules, URL normalization, and source-relationship definitions are in the Citation Index methodology.

How to cite

Source: LLM Authority Index - CRM and Sales Pipeline Software AI Citation Index…

URLs from this domain

Overall Rank

Domain & Page

Occurrences

Citing Responses

Coverage

Platforms

3,715	Small Business CRM Software - Salesforce Starter Suite salesforce.com /small-business-crm	1	0.02%	1	0.1%	1	1	Company-owned
3,716	Salesforce Starter Suite Features salesforce.com /small-business-crm/features	1	0.02%	1	0.1%	1	1	Company-owned
3,717	Salesforce Starter Suite Pricing salesforce.com /small-business-crm/pricing	1	0.02%	1	0.1%	1	1	Company-owned
3,718	Starter Suite CRM: Try Free Today salesforce.com /small-business/starter?bc=OTH	1	0.02%	1	0.1%	1	1	Company-owned
3,719	Field Service Management Software salesforce.com /solutions/mobile/app-suite/field-service-lightning	1	0.02%	1	0.1%	1	1	Company-owned
4,273	Consumer Goods Cloud Offline Mobile App Guide - Trailhead salesforce.com trailhead.salesforce.com/content/learn/modules/consumer-goods-cloud-offline-mobile-app-for-field-reps/get-started-with-offline-mobile-app	1	0.02%	1	0.1%	1	1	Company-owned
4,274	Effective Lead and Sales Pipeline Management - Trailhead salesforce.com trailhead.salesforce.com/content/learn/modules/sales-for-small-business/manage-leads-and-sales-pipelines	1	0.02%	1	0.1%	1	1	Company-owned
4,275	Salesforce Mobile App Benefits & Features - Trailhead salesforce.com trailhead.salesforce.com/content/learn/modules/salesforce1_mobile_app/salesforce1_mobile_app_intro	1	0.02%	1	0.1%	1	1	Company-owned
4,276	Optimize Field Sales with Salesforce Maps - Trailhead salesforce.com trailhead.salesforce.com/content/learn/modules/visit-and-task-recommendations-for-sales-managers/get-visit-recommendations-from-salesforce-maps	1	0.02%	1	0.1%	1	1	Company-owned
4,284	Salesforce Trust and Compliance salesforce.com trust.salesforce.com	1	0.02%	1	0.1%	1	1	Company-owned