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  1. Citations
  2. CRM and Sales Pipeline Software
  3. freshworks.com
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freshworks.com citations

URLs from this domain

Overall Rank

Domain & Page

Occurrences

Citing Responses

Coverage

Platforms

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    AI Citation Profile

    freshworks.com ranks #8 in the October 2026 CRM and Sales Pipeline Software Citation Index, accounting for 105 citation occurrences across 37 of 891 valid AI responses. The domain appeared across 7 of 15 buyer-need studies and all 7 measured AI platforms. Its strongest citation coverage occurred in CRM for High-Volume Inside Sales and Call Center Teams, Free CRM Software for Startups and Solo Founders, CRM for B2B SaaS Companies with Long Complex Sales Cycles, and CRM for Companies Migrating Off Salesforce.

    Overall Citation Rank
    #8
    Citation Share
    1.59%
    Response Coverage
    4.2%
    Buyer-Need Coverage
    7/15
    Platform Coverage
    7/7
    Unique Cited Pages
    51

    105

    Citation Occurrences

    37

    Citing Responses

    51

    Unique URLs

    7

    AI Platforms

    7

    Studies

    Citations by AI Platform

    1. OpenAI43
    2. Perplexity24
    3. DeepSeek15
    4. Anthropic10
    5. Kimi6
    6. Grok5
    7. Google2

    Citations by Study

    1. Best CRM for High-Volume Inside Sales and Call Center Teams25
    2. Best Free CRM Software for Startups and Solo Founders16
    3. Best CRM for B2B SaaS Companies with Long Complex Sales Cycles15
    4. Best CRM for Companies Migrating Off Salesforce15
    5. Best CRM for Solo Entrepreneurs and Freelancers Managing Their Own Pipeline14
    6. Best CRM with AI-Powered Lead Scoring and Predictive Sales Forecasting11
    7. Best CRM Software Overall for Small Businesses9

    Cited pages from this domain

    Swipe sideways to see all columns.

    Overall RankDomain & PageCitation OccurrencesCitation ShareCiting ResponsesResponse CoverageStudiesPlatforms

    Counting rules, URL normalization, and source-relationship definitions are in the Citation Index methodology.

    How to cite

    Source: LLM Authority Index - CRM and Sales Pipeline Software AI Citation Index…

    Source
    3

    Freshsales Pricing & Plans

    freshworks.com/crm/pricing
    170.26%171.9%7
    • 5

    Company-owned

    30

    Freshsales CRM — AI-powered sales CRM (Freddy AI)

    freshworks.com/crm/sales
    80.12%80.9%5
    • 4

    Company-owned

    47

    What is Freshsales? - Freshworks

    freshworks.com/products/what-is-freshsales
    70.11%70.8%6
    • 2

    Company-owned

    80

    CRM Software Features, Functionality & Capabilities | Freshsales

    freshworks.com/crm/features
    50.08%50.6%5
    • 2

    Company-owned

    84

    Freshsales CRM Pricing Comparison - Freshworks

    freshworks.com/crm/pricing-compare
    50.08%50.6%4
    • 3

    Company-owned

    153

    How to activate the free plan

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002465-how-to-activate-the-free-plan
    40.06%40.4%2
    • 3

    Company-owned

    220

    Free CRM Software for Your Business in 2025 | Freshsales

    freshworks.com/crm/software/free
    30.05%30.3%3
    • 3

    Company-owned

    227

    Freshsales Features | AI-Powered Sales CRM

    freshworks.com/crm/sales/features
    30.05%30.3%3
    • 2

    Company-owned

    249

    Freshsales Suite Pricing & Plans - Freshworks

    freshworks.com/crm/suite/pricing
    30.05%30.3%3
    • 1

    Company-owned

    310

    Overview of Freshcaller-Freshsales Integration

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005926-overview-of-freshcaller-freshsales-integration
    30.05%30.3%1
    • 3

    Company-owned

    419

    What are the different user limits in sales sequences?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002619-what-are-the-different-user-limits-in-sales-sequences-
    20.03%20.2%2
    • 2

    Company-owned

    424

    Freshsales CRM Software Pricing & Features

    freshworks.com/crm/sales/pricing
    20.03%20.2%2
    • 2

    Company-owned

    470

    What Are Sales Sequences?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002443
    20.03%20.2%2
    • 1

    Company-owned

    485

    Freshsales Suite: CRM plus Marketing Automation | Freshworks

    freshworks.com/crm/suite
    20.03%20.2%2
    • 1

    Company-owned

    645

    How to Migrate from Salesforce to the Web Application

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000003626-how-to-migrate-from-salesforce-to-the-web-application-
    20.03%20.2%1
    • 2

    Company-owned

    646

    Recording and Pausing Calls

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005934-recording-and-pausing-calls
    20.03%20.2%1
    • 2

    Company-owned

    1,810

    What are Freshsales Workflows?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002143-how-to-configure-a-workflow-?cloud=freshsales_suite
    10.02%10.1%1
    • 1

    Company-owned

    1,811

    What are Freddy deal insights and how to use them?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002393-what-are-freddy-deal-insights-and-how-to-use-them-
    10.02%10.1%1
    • 1

    Company-owned

    1,812

    Custom Roles and User Permissions

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002412-how-to-configure-roles-and-manage-user-permissions-
    10.02%10.1%1
    • 1

    Company-owned

    1,813

    How to add and use products? | Freshsales

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002420-how-to-add-and-use-products-
    10.02%10.1%1
    • 1

    Company-owned

    1,814

    What is Contact Scoring? How to setup scoring signals?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002580-what-is-predictive-contact-scoring-how-does-it-work-
    10.02%10.1%1
    • 1

    Company-owned

    1,815

    How to migrate from Zoho, Pipedrive, Insightly, Salesforce, or Salesforce IQ? : Freshsales

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002588-how-to-migrate-from-zoho-pipedrive-insightly-salesforce-or-salesforce-iq-
    10.02%10.1%1
    • 1

    Company-owned

    1,816

    How to Set Up Call Actions

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000002667-how-to-set-up-call-actions-
    10.02%10.1%1
    • 1

    Company-owned

    1,817

    How to use contact scoring to prioritize contacts?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000003001-how-to-use-contact-scoring-to-prioritize-contacts
    10.02%10.1%1
    • 1

    Company-owned

    1,818

    What are Marketing Contacts? How are they measured?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000003081-what-are-marketing-contacts-how-are-they-measured-
    10.02%10.1%1
    • 1

    Company-owned

    1,819

    What is the Freddy AI view? How to gain insights from this view?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000003906-what-is-the-freddy-ai-view-how-to-gain-insights-from-this-view-
    10.02%10.1%1
    • 1

    Company-owned

    1,820

    How can I choose the right plan?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000004910-how-can-i-choose-the-right-plan-
    10.02%10.1%1
    • 1

    Company-owned

    1,821

    How to use Sandbox?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005501-how-to-use-sandbox-?cloud=freshworks
    10.02%10.1%1
    • 1

    Company-owned

    1,822

    What Is Outbound Sales Sequence?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005602-what-is-outbound-sales-sequence-how-to-configure-it-
    10.02%10.1%1
    • 1

    Company-owned

    1,823

    Configuring Call Recording Options

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005718-configuring-call-recordings
    10.02%10.1%1
    • 1

    Company-owned

    1,824

    Overview of Call Metrics in Freshcaller

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005806-overview-of-call-metrics-in-freshcaller
    10.02%10.1%1
    • 1

    Company-owned

    1,825

    Freshcaller Actions For Native Integrations

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005928-freshcaller-actions-for-native-integrations
    10.02%10.1%1
    • 1

    Company-owned

    1,826

    Power Dialer in Freshcaller

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005947
    10.02%10.1%1
    • 1

    Company-owned

    1,827

    Power Dialer in Freshcaller

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000005947-using-power-dialer
    10.02%10.1%1
    • 1

    Company-owned

    1,828

    Data Integrations Overview: Freshsales

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000008753-data-integrations-overview
    10.02%10.1%1
    • 1

    Company-owned

    1,829

    Synchronizing Accounts Across Your Systems

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000008757-synchronizing-accounts-across-your-systems
    10.02%10.1%1
    • 1

    Company-owned

    1,830

    What is activity-based contact scoring?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000008799-what-is-activity-based-contact-scoring-
    10.02%10.1%1
    • 1

    Company-owned

    1,831

    Does Freshsales have API request limits for an account?

    freshworks.comcrmsupport.freshworks.com/support/solutions/articles/50000010025-does-freshsales-have-api-request-limits-for-an-account-
    10.02%10.1%1
    • 1

    Company-owned

    1,848

    Freshworks Pricing Plan List

    freshworks.comdam.freshworks.com/m/4bf615e1eea87a7/original
    10.02%10.1%1
    • 1

    Company-owned

    1,849

    Freshworks Pricing Plan List

    freshworks.comdam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf
    10.02%10.1%1
    • 1

    Company-owned

    2,131

    Freshworks About Us

    freshworks.com/company
    10.02%10.1%1
    • 1

    Company-owned

    2,132

    Freshsales CRM Vs Salesforce

    freshworks.com/compare/freshsales-vs-salesforce
    10.02%10.1%1
    • 1

    Company-owned

    2,133

    Freshworks CRM Data Migration Services

    freshworks.com/crm/data-migration
    10.02%10.1%1
    • 1

    Company-owned

    2,134

    Integrate Freshsales with Freshcaller to Make the Perfect Sales Calls

    freshworks.com/crm/phone/freshsales-freshcaller-integration-blog
    10.02%10.1%1
    • 1

    Company-owned

    2,135

    Freshsales CRM Pricing Comparison

    freshworks.com/crm/pricing-compare?medium=fsacompare&source=fsalespricing
    10.02%10.1%1
    • 1

    Company-owned

    2,136

    Freshsales CRM Pricing Comparison - Freshworks

    freshworks.com/crm/pricing/compare-plans
    10.02%10.1%1
    • 1

    Company-owned

    2,137

    Freshworks Freddy AI

    freshworks.com/freddy-ai
    10.02%10.1%1
    • 1

    Company-owned

    2,138

    Freshcaller | Cloud Contact Center Software

    freshworks.com/freshcaller
    10.02%10.1%1
    • 1

    Company-owned

    2,139

    Freshcaller Pricing & Plans

    freshworks.com/freshcaller-cloud-pbx/pricing
    10.02%10.1%1
    • 1

    Company-owned

    2,140

    Freshworks Products

    freshworks.com/products
    10.02%10.1%1
    • 1

    Company-owned

    Normalized pages from freshworks.com that AI research responses cited in this snapshot.

    Showing 1-50 of 51

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