AI Work Collaboration Platforms: AI Market Discovery Index

Tracking how AI platforms recommend ai work collaboration platforms. This public AI Market Discovery Index is updated monthly since July 2026.

By Mark Huntley, J.D.Growth Strategist & AI Discovery Analyst

6 minutes read

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On this page

01Benchmark Summary
02Current Benchmark at a Glance
03Research Scope and Qualification
04Current Brand Standings
05How to Read the Standings
06Recommendation Coverage Movement
07Largest Increase: Discord
08Largest Decline: Asana
09Additional Decliner: Wrike
10Category Leader: ClickUp
11Recommendation Placement Snapshot
12Buyer-Intent Distribution

Benchmark Summary

Questions This Section Answers

Which platforms led valid recommendation coverage in September 2026?
Which platforms showed significant movement beyond normal variation?

ClickUp led valid recommendation coverage in September 2026 at 53.9%, with Asana close behind at 53.6%, a gap of 0.3 percentage points. The largest coverage increase came from Discord, which rose to 2.2% in September 2026 from 0.8% in July 2026. The largest coverage decline was Asana, falling to 53.6% in September 2026 from 59.8% in July 2026.

The month showed significant movement overall. Asana declined in September 2026, dropping 8.3 percentage points from August 2026, a move beyond normal variation. Wrike also declined to 34.1% in September 2026 from 40.2% in July 2026, a significant drop over the three-month series. Discord was the sole significant riser, with coverage more than doubling from July 2026 to September 2026.

The benchmark began with 800 prompt-surface observations in each month and produced 584 qualified observations in September 2026 after qualification.

AI recommendation trend

valid recommendation coverage, Jul 2026 to Sep 2026

ClickUp53.9%
Asana53.6%
Wrike34.1%
Slack21.1%
Miro20.2%
Atlassian15.9%
Airtable15.6%
Teamwork.com7.5%
Coda2.6%
Productboard2.6%
Discord2.2%
Cisco Webex App0.3%

Current Benchmark at a Glance

Measure	Jul 2026	Sep 2026	Movement
Qualified benchmark observations	607	584	Down 23
Tracked brands	12	12	No change
Qualified surface breadth	6	6	No change
Recommendation-shaped answer share	31.6%	27.2%	Down 4.4 points
Valid recommendation shortlist share	63.8%	57.2%	Down 6.6 points
Leader by valid recommendation coverage	Asana	ClickUp	Changed

Qualified surface breadth counts the canonical AI/search surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. In August 2026, Asana led coverage at 61.9%, an intermediate high point before the September decline.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending AI Work Collaboration Platforms

Research Scope and Qualification

The public benchmark is narrower than the raw collection universe by design.

Research stage	Jul 2026	Sep 2026	What it represents
Source prompt-surface observations	800	800	Total prompts collected across surfaces
Unique questions	505	568	Distinct questions asked
Brand / competitor mentions	800	800	Prompts mentioning a tracked brand
Relevant observations	745	758	On-topic for the vertical
Irrelevant observations	55	42	Off-topic for the vertical
Qualified benchmark observations	607	584	Public denominator after qualification

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Brand-level percentages use the qualified observations as the public denominator, not the raw collection. See the AI Market Discovery Methodology.

Current Brand Standings

Questions This Section Answers

Which AI work collaboration platforms ranked highest by valid recommendation coverage?
How did presence rate, top-three placement, and rank-one rate differ among the leading brands?

This table is the primary current-month benchmark view, sorted by valid recommendation coverage.

Brand	Presence rate	Valid recommendation coverage	Top-three rate	Rank-one rate	Net sentiment
ClickUp	83.7%	53.9%	30.5%	6.5%	0.82
Asana	92.5%	53.6%	34.4%	13.5%	0.76
Wrike	53.8%	34.1%	5.7%	1.0%	0.82
Slack	57.5%	21.1%	9.6%	6.7%	0.53
Miro	41.1%	20.2%	5.3%	0.0%	0.71
Atlassian	27.9%	15.9%	4.6%	1.5%	0.71
Airtable	24.8%	15.6%	3.4%	0.5%	0.77
Teamwork.com	12.5%	7.5%	1.9%	0.9%	0.73
Cisco Webex App	1.2%	0.3%	0.0%	0.0%	0.57
Coda	5.0%	2.6%	1.2%	0.0%	0.62
Productboard	6.0%	2.6%	0.9%	0.9%	0.69
Discord	7.0%	2.2%	0.5%	0.2%	0.49

How to Read the Standings

Presence rate: share of qualified observations where the brand appears in the AI response.
Valid recommendation coverage: share of qualified observations where the brand appears in a valid recommendation context.
Top-three rate: share of qualified observations where the brand is recommended within the top three positions.
Rank-one rate: share of qualified observations where the brand is recommended in the first position.
Net sentiment: positive minus negative sentiment among brand mentions, on a scale from 0 to 1.

For formulas and denominator rules, see AI Market Discovery Metric Definitions.

Recommendation Coverage Movement

Questions This Section Answers

Which platforms gained or lost the most recommendation coverage between July and September 2026?
Why did ClickUp remain the category leader despite its month-over-month decline?

Brand	Jul 2026	Sep 2026	Movement since baseline
Airtable	17.5%	15.6%	Down 1.9 points
Asana	59.8%	53.6%	Down 6.2 points
Atlassian	16.6%	15.9%	Down 0.7 points
Cisco Webex App	0.0%	0.3%	Up 0.3 points
ClickUp	58.3%	53.9%	Down 4.4 points
Coda	2.6%	2.6%	No change
Discord	0.8%	2.2%	Up 1.4 points
Miro	20.3%	20.2%	Down 0.1 points
Productboard	1.7%	2.6%	Up 0.9 points
Slack	20.4%	21.1%	Up 0.7 points
Teamwork.com	10.2%	7.5%	Down 2.7 points
Wrike	40.2%	34.1%	Down 6.1 points

Between August 2026 and September 2026, ClickUp dropped 6.2 percentage points, a move beyond normal variation despite the brand remaining classified as stable across the full series.

Largest Increase: Discord

Discord rose to 2.2% valid recommendation coverage in September 2026 from 0.8% in July 2026, a 1.4 percentage point gain across the three-month series. The brand rose in each of the two months since July 2026. Discord's presence rate also climbed to 7.0% in September 2026 from 2.5% in July 2026.

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Largest Decline: Asana

Asana declined to 53.6% valid recommendation coverage in September 2026 from 59.8% in July 2026, down 6.2 percentage points. The brand dropped in each of the two months since July 2026, including an 8.3 percentage point decline from August 2026 that exceeded normal month-to-month variation. Asana's presence rate remained high at 92.5% in September 2026, indicating the issue is recommendation conversion, not discoverability.

Additional Decliner: Wrike

Wrike declined to 34.1% valid recommendation coverage in September 2026 from 40.2% in July 2026, down 6.1 percentage points across the series. The brand declined in each of the two months since July 2026. Wrike's top-three rate fell to 5.7% in September 2026 from 9.4% in July 2026.

Category Leader: ClickUp

ClickUp led valid recommendation coverage in September 2026 at 53.9%, a narrow lead over Asana at 53.6%. ClickUp's coverage declined 4.4 percentage points from July 2026, yet the brand remained the leader. Most other brands moved within normal variation, including Slack, Miro, Atlassian, and Airtable, which held steady in the 15% to 21% range.

Recommendation Placement Snapshot

Questions This Section Answers

What did rank-one placement reveal that coverage alone did not show?

Coverage alone does not show how prominently a brand is recommended. Among the leading brands, Asana stood apart on first-position placement.

Brand	Sep 2026 top-three rate	Sep 2026 rank-one rate	Jul 2026 top-three rate	Jul 2026 rank-one rate
ClickUp	30.5%	6.5%	32.5%	11.9%
Asana	34.4%	13.5%	37.1%	15.5%
Wrike	5.7%	1.0%	9.4%	1.7%

ClickUp and Asana had nearly identical valid recommendation coverage in September 2026, yet Asana's rank-one rate of 13.5% was more than double ClickUp's 6.5%. Similar coverage can still hide different first-position rates.

Buyer-Intent Distribution

All qualified observations in the current public series fell into the Brand Recommendation class.

Buyer-intent class	Jul 2026	Sep 2026
Brand Recommendation	607	584
Pricing & Value	0	0
Multi-Brand Comparison	0	0
Total qualified observations	607	584

The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes. The current dataset cannot answer pricing, value, or head-to-head comparison questions.

Historical Measurement Record

This is an evergreen benchmark URL. New measurements are added to the same report.

Measurement	Qualified observations	Coverage leader	Leader coverage	Largest coverage movement
July 2026	607	Asana	59.8%	Asana up 59.8 points
August 2026	601	Asana	61.9%	Asana up 2.1 points
September 2026	584	ClickUp	53.9%	Asana down 8.3 points

Evidence and Source Layer

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure:

Market share or commercial sales outcomes
Attributable sales or conversions to any brand
Every possible AI response to a given query
Organic-search ranking positions
Social mention volume or engagement
Private or sponsored channels and campaigns
Causality from a metric movement alone

The movement should not yet be treated as a trend.

About This Benchmark

The LLM Authority Index AI Market Discovery Index is a neutral, category-level benchmark tracking how AI and search surfaces discover and recommend brands in response to buyer questions. It is built from prompt-level observations that retain the query, surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources.

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