Pest Control Services: AI Visibility Market Discovery Index
Tracking how AI platforms recommend pest control services. This public AI Visibility Market Discovery Index is updated monthly since July 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Increase: Hawx Pest Control
- 08Largest Decline: Terminix
- 09Category Leader: Orkin
- 10Recommendation Placement Snapshot
- 11Buyer-Intent Distribution
- 12Historical Measurement Record
Benchmark Summary
Questions This Section Answers
- Which pest control brand led AI recommendation coverage in October 2026, and by how much?
- Which brands posted significant coverage gains or declines across the July–October series?
Orkin led the October 2026 benchmark with 47.5% valid recommendation coverage, ahead of Terminix at 46.1%, a gap of 1.4 points. The two leaders have remained within two points of each other in every tracked month since July 2026.
No brand posted a significant increase or decline from September 2026 to October 2026. The month-to-month picture was quiet. Across the full July 2026 to October 2026 series, six brands declined significantly: Arrow Exterminators, Bulwark, Orkin, Rentokil, Terminix, and Western Exterminator. Hawx Pest Control was the only significant riser over the same span, moving from 1.9% in July 2026 to 5.2% in October 2026, a rise of 3.3 points. Aptive, Massey Services, and Truly Nolen were stable across the series.
Orkin moved from 57.8% in July 2026 to 47.5% in October 2026, a decline of 10.3 points, and Terminix moved from 56.8% to 46.1%, a decline of 10.7 points. Both leaders declined in each of the first three tracked months before recovering modestly in October 2026, neither beyond normal month-to-month variation.
The benchmark began with 800 prompt-surface observations in each month and produced 438 qualified observations in October 2026 after qualification.
AI recommendation trend
valid recommendation coverage, Jul 2026 to Oct 2026
- Orkin47.5%
- Terminix46.1%
- Aptive19.4%
- Rentokil15.3%
- Arrow Exterminators7.8%
- Truly Nolen6.9%
- Hawx Pest Control5.2%
- Massey Services5.0%
- Bulwark3.6%
- Western Exterminator1.8%
Current Benchmark at a Glance
Measure | Jul 2026 | Oct 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 426 | 438 | Up 12 |
Tracked brands | 10 | 10 | No change |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 38.3% | 37.0% | Down 1.3 points |
Valid recommendation shortlist share | 56.8% | 48.2% | Down 8.6 points |
Leader by valid recommendation coverage | Orkin | Orkin | No change |
Qualified surface breadth counts the six canonical AI/search surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. August 2026 and September 2026 qualified observations were 441 and 454 respectively.
For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Pest Control Services
Want the full Authority Index
The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.
Research Scope and Qualification
The public benchmark is narrower than the raw collection universe by design.
Research stage | Jul 2026 | Oct 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | 800 | 800 | Total collected observations |
Unique questions | 510 | 542 | Distinct questions asked |
Brand / competitor mentions | 800 | 800 | Prompts naming at least one brand |
Relevant observations | 744 | 773 | On-topic for the vertical |
Irrelevant observations | 56 | 27 | Off-topic for the vertical |
Qualified benchmark observations | 426 | 438 | Public denominator |
Brand-level percentages use the qualified observations as the public denominator, not the raw collection. AI Visibility Market Discovery Methodology
Current Brand Standings
Questions This Section Answers
- How far ahead of the rest of the field are Orkin and Terminix in valid recommendation coverage?
- What separates Orkin's rank-one rate from Terminix's in the October standings?
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
Orkin | 96.8% | 47.5% | 43.1% | 21.7% | 0.54 |
Terminix | 93.8% | 46.1% | 42.2% | 18.7% | 0.54 |
Aptive | 26.0% | 19.4% | 11.6% | 0.7% | 0.85 |
Rentokil | 29.2% | 15.3% | 9.8% | 1.4% | 0.66 |
Arrow Exterminators | 12.3% | 7.8% | 2.1% | 0.0% | 0.72 |
Truly Nolen | 10.7% | 6.9% | 2.5% | 0.0% | 0.66 |
Hawx Pest Control | 7.3% | 5.2% | 0.5% | 0.0% | 0.78 |
Massey Services | 8.7% | 5.0% | 1.8% | 0.5% | 0.76 |
Bulwark | 5.5% | 3.6% | 1.4% | 0.2% | 0.75 |
Western Exterminator | 12.8% | 1.8% | 1.4% | 0.0% | 0.27 |
Orkin and Terminix hold 47.5% and 46.1% valid recommendation coverage, while every other tracked brand sits below 20%.
How to Read the Standings
- Presence rate is the share of qualified observations where the brand appears in any form.
- Valid recommendation coverage is the share of qualified observations where the brand appears in a valid recommendation shortlist.
- Top-three rate is the share of qualified observations where the brand appears among the top three recommendations.
- Rank-one rate is the share of qualified observations where the brand is the top-ranked recommendation.
- Net sentiment is the balance of positive over negative mentions, from -1.0 to 1.0.
For formulas and denominator rules, see AI Visibility Market Discovery Metric Definitions.
Recommendation Coverage Movement
Questions This Section Answers
- Which pest control brand posted the largest recommendation coverage gain since the July baseline?
- Which brand recorded the steepest decline in valid recommendation coverage across the series?
Brand | Jul 2026 | Oct 2026 | Movement since baseline |
|---|---|---|---|
Aptive | 23.7% | 19.4% | Down 4.3 points |
Arrow Exterminators | 13.6% | 7.8% | Down 5.8 points |
Bulwark | 9.6% | 3.6% | Down 6.0 points |
Hawx Pest Control | 1.9% | 5.2% | Up 3.3 points |
Massey Services | 3.8% | 5.0% | Up 1.2 points |
Orkin | 57.8% | 47.5% | Down 10.3 points |
Rentokil | 24.9% | 15.3% | Down 9.6 points |
Terminix | 56.8% | 46.1% | Down 10.7 points |
Truly Nolen | 9.2% | 6.9% | Down 2.3 points |
Western Exterminator | 7.0% | 1.8% | Down 5.2 points |
Six of ten tracked brands declined significantly across the July–October period, and one posted a significant increase.
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Largest Increase: Hawx Pest Control
Hawx Pest Control's valid recommendation coverage rose from 1.9% in July 2026 to 5.2% in October 2026, an increase of 3.3 points, and moved upward in each of the three months since baseline. Its presence rate rose from 2.6% in July 2026 to 7.3% in October 2026, an increase of 4.7 points. Its top-three rate and rank-one rate held at low levels, at 0.5% and 0.0% respectively in October 2026, so the rise reflects broader appearance in recommendation shortlists rather than first-position placement.
Largest Decline: Terminix
Terminix's valid recommendation coverage fell from 56.8% in July 2026 to 46.1% in October 2026, a decline of 10.7 points. Its top-three rate fell from 49.5% in July 2026 to 42.2% in October 2026, a decline of 7.3 points. Its rank-one rate rose from 15.0% in July 2026 to 18.7% in October 2026. Terminix declined in the August 2026 and September 2026 months before recovering 3.8 points from September 2026 to October 2026, within normal month-to-month variation.
Orkin, Rentokil, Bulwark, Arrow Exterminators, and Western Exterminator also declined significantly across the series. Rentokil fell from 24.9% in July 2026 to 15.3% in October 2026, Bulwark fell from 9.6% to 3.6%, Arrow Exterminators fell from 13.6% to 7.8%, and Western Exterminator fell from 7.0% to 1.8%. Bulwark, Rentokil, and Western Exterminator each declined in every month from July 2026 through October 2026.
Category Leader: Orkin
Orkin led with 47.5% valid recommendation coverage in October 2026, ahead of Terminix at 46.1%. Its rank-one rate of 21.7% led the category, though down from 34.5% in July 2026. Orkin declined in each of the first three tracked months before recovering 3.7 points from September 2026 to October 2026, within normal month-to-month variation.
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Recommendation Placement Snapshot
Questions This Section Answers
- What does Orkin's and Terminix's top-three versus rank-one pattern say about first-choice placement?
- How have top-three and rank-one rates shifted for the two leading brands since July?
Coverage alone does not show how prominently a brand is recommended. The leading brands show distinct placement patterns:
Brand | Oct 2026 top-three rate | Oct 2026 rank-one rate | Jul 2026 top-three rate | Jul 2026 rank-one rate |
|---|---|---|---|---|
Orkin | 43.1% | 21.7% | 51.2% | 34.5% |
Terminix | 42.2% | 18.7% | 49.5% | 15.0% |
Orkin's rank-one rate of 21.7% exceeds Terminix's 18.7%, meaning close coverage continues to mask a first-choice gap. Orkin's top-three rate fell 8.1 points across the series while its rank-one rate fell 12.8 points, whereas Terminix's top-three rate fell 7.3 points while its rank-one rate rose 3.7 points.
Buyer-Intent Distribution
All qualified observations in both months fell into the brand discovery and consideration class.
Buyer-intent class | Jul 2026 | Oct 2026 |
|---|---|---|
Brand Recommendation | 426 | 438 |
Pricing & Value | 0 | 0 |
Multi-Brand Comparison | 0 | 0 |
Total qualified observations | 426 | 438 |
The current public series measures brand-discovery journeys and does not yet contain qualified observations in the pricing and value or multi-brand comparison classes.
Historical Measurement Record
Measurement | Qualified observations | Coverage leader | Leader coverage | Largest coverage movement |
|---|---|---|---|---|
Jul 2026 | 426 | Orkin | 57.8% | Baseline month |
Aug 2026 | 441 | Orkin | 52.1% | Aptive down 7.8 points |
Sep 2026 | 454 | Orkin | 43.8% | Terminix down 8.3 points |
Oct 2026 | 438 | Orkin | 47.5% | Terminix up 3.8 points |
Orkin has retained the coverage lead in all four months. Its lead over Terminix widened from 1.0 point in July 2026 to 1.5 points in August and September 2026, before narrowing slightly to 1.4 points in October 2026.
Evidence and Source Layer
Questions This Section Answers
- What evidence does each prompt-level observation retain, and how should source presence be interpreted?
- Does appearing as a cited source prove that a source caused an AI recommendation?
The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
- This public benchmark does not measure market share or attributable sales.
- It does not capture every possible AI response.
- It does not measure organic-search ranking or social mention volume.
- It does not cover private or sponsored channels.
- It does not establish causality from a metric movement alone.
Top 10 Cited Domains
Across all AI platform responses in October 2026, 6,739 citations were observed across 1,294 unique domains.
Rank | Domain | Citations | Share | Platforms citing |
|---|---|---|---|---|
1 | google.com | 762 | 11.3% | AI Mode, AI Overviews |
2 | terminix.com | 329 | 4.9% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
3 | orkin.com | 310 | 4.6% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
4 | thisoldhouse.com | 233 | 3.5% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
5 | youtube.com | 230 | 3.4% | AI Mode, AI Overviews, Perplexity |
6 | reddit.com | 208 | 3.1% | ChatGPT, Gemini, AI Mode, AI Overviews, Perplexity |
7 | usatoday.com | 188 | 2.8% | Copilot, AI Mode, AI Overviews, Perplexity |
8 | homeguide.com | 107 | 1.6% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
9 | bobvila.com | 106 | 1.6% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
10 | bestcompany.com | 95 | 1.4% | ChatGPT, Copilot, Gemini, AI Mode, AI Overviews, Perplexity |
Citations are concentrated in a small number of domains, with the top 10 accounting for a combined 38.2% of all citations. Two tracked brand domains appear in the top 10: terminix.com at rank 2 and orkin.com at rank 3, both cited across all six canonical AI surface families. The remaining top-cited sources are dominated by home-improvement publishers, consumer review sites, and news outlets, with Google's own domain leading at 11.3% share from AI Mode and AI Overviews responses.
About This Benchmark
The LLM Authority Index AI Visibility Market Discovery Index tracks how AI assistants discover, evaluate, and recommend brands across a vertical. It is an evergreen benchmark updated monthly.
- AI Visibility Market Discovery Methodology
- AI Visibility Market Discovery Metric Definitions
- AI Visibility Market Discovery Research Standards
- Modeled AI Visibility Authority Value
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