Homeowners Protection: AI Market Discovery Index
Tracking how AI platforms recommend homeowners protection. This public AI Market Discovery Index is updated monthly since July 2026.

On this page
- 01Benchmark Summary
- 02Current Benchmark at a Glance
- 03Research Scope and Qualification
- 04Current Brand Standings
- 05How to Read the Standings
- 06Recommendation Coverage Movement
- 07Largest Increase: AFC Home Warranty
- 08Largest Increase: Cinch Home Services
- 09Largest Decline: 2-10 Home Buyers Warranty
- 10Largest Decline: Liberty Home Guard
- 11Category Leader: American Home Shield
- 12Recommendation Placement Snapshot
Benchmark Summary
American Home Shield leads the Homeowners Protection benchmark in September 2026 with a valid recommendation coverage of 86.9%, ahead of Liberty Home Guard at 76.0%, a gap of 10.9 percentage points. American Home Shield has held the lead across all three measured months. The largest coverage increase in September 2026 belongs to Cinch Home Services, which reached 57.9% in September 2026, up from 51.7% in August 2026 and 52.1% in July 2026. The largest coverage decline belongs to 2-10 Home Buyers Warranty, which fell to 17.2% in September 2026, down from 17.9% in August 2026. This vertical showed mixed movement in September 2026, with meaningful gains for AFC Home Warranty and Cinch Home Services, and notable declines for 2-10 Home Buyers Warranty and Liberty Home Guard.
Across the full July 2026 to September 2026 series, the benchmark began with 800 prompt-surface observations in each month and produced 717 qualified observations in September 2026 after qualification.
AI recommendation trend
valid recommendation coverage, Jul 2026 to Sep 2026
- American Home Shield86.9%
- Liberty Home Guard76.0%
- Cinch Home Services57.9%
- Choice Home Warranty43.8%
- First American Home Warranty41.1%
- AFC Home Warranty41.0%
- Old Republic Home Protection20.6%
- 2-10 Home Buyers Warranty17.2%
- American Residential Warranty3.2%
- HomeServe1.5%
Current Benchmark at a Glance
Measure | Jul 2026 | Sep 2026 | Movement |
|---|---|---|---|
Qualified benchmark observations | 631 | 717 | Up 86 |
Tracked brands | 10 | 10 | No change |
Qualified surface breadth | 6 | 6 | No change |
Recommendation-shaped answer share | 47.5% | 43.9% | Down 3.6 points |
Valid recommendation shortlist share | 88.1% | 88.0% | Down 0.1 points |
Leader by valid recommendation coverage | American Home Shield (87.2%) | American Home Shield (86.9%) | No change |
Qualified surface breadth refers to the number of canonical AI/search surface families (ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode) with at least one qualified observation in the month. August 2026, the intermediate month, saw 659 qualified observations and a valid recommendation shortlist share of 87.3%.
For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending Homeowners Protection
Research Scope and Qualification
The public benchmark is narrower than the raw collection universe by design. Brand-level percentages use the qualified observations as the public denominator, not the raw collection.
Research stage | Jul 2026 | Sep 2026 | What it represents |
|---|---|---|---|
Source prompt-surface observations | 800 | 800 | Raw prompt-surface observations collected |
Unique questions | 389 | 391 | Distinct questions asked |
Brand / competitor mentions | 800 | 800 | Prompts mentioning a brand or competitor |
Relevant observations | 798 | 799 | Observations relevant to the vertical |
Irrelevant observations | 2 | 1 | Observations not relevant to the vertical |
Qualified benchmark observations | 631 | 717 | Public denominator after qualification |
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For more detail, see the AI Market Discovery Methodology.
Current Brand Standings
Brand | Presence rate | Valid recommendation coverage | Top-three rate | Rank-one rate | Net sentiment |
|---|---|---|---|---|---|
American Home Shield | 99.0% | 86.9% | 84.8% | 59.0% | 0.9 |
Liberty Home Guard | 87.3% | 76.0% | 54.0% | 13.2% | 0.9 |
Cinch Home Services | 64.3% | 57.9% | 37.2% | 4.6% | 1.0 |
AFC Home Warranty | 46.7% | 41.0% | 17.6% | 4.7% | 0.9 |
First American Home Warranty | 52.2% | 41.1% | 19.0% | 1.7% | 0.9 |
Choice Home Warranty | 54.4% | 43.8% | 22.9% | 1.3% | 0.8 |
Old Republic Home Protection | 22.7% | 20.6% | 8.1% | 1.7% | 1.0 |
2-10 Home Buyers Warranty | 21.2% | 17.2% | 5.2% | 0.7% | 0.8 |
HomeServe | 1.9% | 1.5% | 0.0% | 0.0% | 0.9 |
American Residential Warranty | 3.9% | 3.2% | 1.0% | 0.1% | 1.0 |
How to Read the Standings
Presence rate is the share of qualified observations in which the brand is mentioned by name at all. Valid recommendation coverage is the share of qualified observations in which the brand appears in a genuine recommendation shortlist. Top-three rate is the share in which the brand lands among the top three recommended options. Rank-one rate is the share in which the brand is the single first-listed recommendation. Net sentiment ranges from 0 (all negative) to 1 (all positive) based on the tone of mentions.
For formulas and denominator rules, see AI Market Discovery Metric Definitions.
Recommendation Coverage Movement
Brand | Jul 2026 | Sep 2026 | Movement since baseline |
|---|---|---|---|
2-10 Home Buyers Warranty | 22.5% | 17.2% | Down 5.3 points |
AFC Home Warranty | 34.9% | 41.0% | Up 6.1 points |
American Home Shield | 87.2% | 86.9% | Down 0.3 points |
American Residential Warranty | 4.9% | 3.2% | Down 1.7 points |
Choice Home Warranty | 46.8% | 43.8% | Down 3.0 points |
Cinch Home Services | 52.1% | 57.9% | Up 5.8 points |
First American Home Warranty | 41.7% | 41.1% | Down 0.6 points |
HomeServe | 2.7% | 1.5% | Down 1.2 points |
Liberty Home Guard | 81.0% | 76.0% | Down 5.0 points |
Old Republic Home Protection | 22.4% | 20.6% | Down 1.8 points |
In the immediate month-over-month comparison, Cinch Home Services rose 6.2 points from August 2026 to September 2026. First American Home Warranty fell 4.0 points from August 2026 to September 2026, breaking the upward move it had made from July 2026 to August 2026.
Largest Increase: AFC Home Warranty
AFC Home Warranty rose in each of the two months since July 2026, climbing from 34.9% in July 2026 to 38.2% in August 2026 and then to 41.0% in September 2026, a cumulative gain of 6.1 points. This upward movement was accompanied by a rise in presence rate from 38.5% in July 2026 to 46.7% in September 2026.
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Largest Increase: Cinch Home Services
Cinch Home Services also registered a significant rise, from 52.1% in July 2026 to 57.9% in September 2026, up 5.8 points. The movement was concentrated in the most recent month, with coverage rising 6.2 points from August 2026 to September 2026. Presence rate and top-three rate also rose meaningfully over the full period.
Largest Decline: 2-10 Home Buyers Warranty
2-10 Home Buyers Warranty declined in each of the two months since July 2026, from 22.5% in July 2026 to 17.9% in August 2026 and then to 17.2% in September 2026, a cumulative drop of 5.3 points. The brand's presence rate also fell, from 26.3% in July 2026 to 21.2% in September 2026.
Largest Decline: Liberty Home Guard
Liberty Home Guard declined in each of the two months since July 2026, from 81.0% in July 2026 to 77.8% in August 2026 and then to 76.0% in September 2026, a cumulative drop of 5.0 points. The top-three rate also fell over the period, from 61.2% in July 2026 to 54.0% in September 2026.
Category Leader: American Home Shield
American Home Shield held the lead in every month of the series, with coverage of 87.2% in July 2026, 85.7% in August 2026, and 86.9% in September 2026. The September 2026 figure was within normal month-to-month variation of the July 2026 baseline.
Recommendation Placement Snapshot
Coverage alone does not show how prominently a brand is recommended. American Home Shield's top-three and rank-one rates outpace those of other leading brands, indicating it is not only frequently recommended, but also positioned at the front of the shortlist.
Brand | Sep 2026 top-three rate | Sep 2026 rank-one rate | Jul 2026 top-three rate | Jul 2026 rank-one rate |
|---|---|---|---|---|
American Home Shield | 84.8% | 59.0% | 82.9% | 51.5% |
Liberty Home Guard | 54.0% | 13.2% | 61.2% | 14.6% |
Cinch Home Services | 37.2% | 4.6% | 28.4% | 5.7% |
Want the full Authority Index
The paid deep-dive adds competitor threat profiles, the gap matrix, citation failure map, platform-by-platform recovery roadmap, and client-specific economic modeling.
While Cinch Home Services posted a significant rise in coverage over the series, its rank-one rate of 4.6% in September 2026 was actually slightly lower than its July 2026 rate of 5.7%, showing that similar overall coverage can still hide different first-position rates.
Buyer-Intent Distribution
In September 2026, all 717 qualified observations fell into the Brand Recommendation class, focused on discovering and considering providers.
Buyer-intent class | Jul 2026 | Sep 2026 |
|---|---|---|
Brand Recommendation | 631 | 717 |
Pricing & Value | 0 | 0 |
Multi-Brand Comparison | 0 | 0 |
Total qualified observations | 631 | 717 |
The current public series measures brand recommendation discovery and does not yet contain qualified observations in the Multi-Brand Comparison or Pricing & Value classes.
Historical Measurement Record
This is an evergreen benchmark URL. New measurements are added to the same report.
Measurement | Qualified observations | Coverage leader | Leader coverage | Largest coverage movement |
|---|---|---|---|---|
Jul 2026 | 631 | American Home Shield | 87.2% | AFC Home Warranty, Up 6.1 points (Jul-Sep) |
Aug 2026 | 659 | American Home Shield | 85.7% | Cinch Home Services, Up 6.2 points (Aug-Sep) |
Sep 2026 | 717 | American Home Shield | 86.9% | Cinch Home Services, Up 6.2 points (Aug-Sep) |
Evidence and Source Layer
The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.
Scope Boundaries
This public benchmark does not measure market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, private or sponsored channels, or causality from a metric movement alone.
About This Benchmark
The LLM Authority Index AI Market Discovery Index tracks how often and how prominently brands appear in AI-generated recommendations across the leading AI chat and search surfaces. This benchmark provides a neutral, repeatable measure of brand visibility and recommendation share in AI-driven discovery.
- AI Market Discovery Methodology
- AI Market Discovery Metric Definitions
- AI Market Discovery Research Standards
- Modeled AI Authority Value
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