eCommerce Websites: AI Visibility Market Discovery Index

Tracking how AI platforms recommend ecommerce websites. This public AI Visibility Market Discovery Index is updated monthly since July 2026.

Mark Huntley, J.D.
By Mark Huntley, J.D.Growth Strategist & AI Discovery Analyst
8 minutes read

Benchmark Summary

WooCommerce leads the eCommerce Websites benchmark for October 2026 with a valid recommendation coverage of 80.5%, followed by Wix at 74.2% in October 2026, a gap of 6.3 percentage points between the two leaders.

The largest coverage increase among tracked brands was Squarespace, which rose to 64.0% in October 2026 from 55.1% in July 2026. The largest coverage decline was Shopify POS, which fell to 35.9% in October 2026 from 73.5% in July 2026. This was not a quiet month: four brands moved beyond normal month-to-month variation. Squarespace and WooCommerce were classified as significant risers, while Ecwid and Shopify POS were classified as significant decliners.

Over the full baseline-to-current series, WooCommerce rose from 73.8% in July 2026 to 80.5% in October 2026, and Squarespace climbed in each of the three months since July 2026. Shopify POS declined in each of the three months since July 2026, and Ecwid also declined in each of those three months. The gap between Shopify POS and WooCommerce widened from -0.3 points in July 2026 to -44.6 points in October 2026, and the gap between Shopify POS and Squarespace widened from 18.4 points in July 2026 to -28.1 points in October 2026.

The October 2026 benchmark reflects 605 qualified observations, down from 637 in July 2026 after qualification.

AI recommendation trend

valid recommendation coverage, Jul 2026 to Oct 2026

0%25%50%75%100%Jul 2026Aug 2026Sep 2026Oct 2026
  • WooCommerce80.5%
  • Wix74.2%
  • BigCommerce64.6%
  • Squarespace64.0%
  • Square42.8%
  • Shopify POS35.9%
  • Adobe Commerce (Magento)21.0%
  • Ecwid17.2%
  • Big Cartel11.6%
  • Volusion0.5%

Current Benchmark at a Glance

Measure

Jul 2026

Oct 2026

Movement

Qualified benchmark observations

637

605

Down 32

Tracked brands

10

10

No change

Qualified surface breadth

6

6

No change

Recommendation-shaped answer share

38.3%

54.7%

Up 16.4 points

Valid recommendation shortlist share

75.8%

84.1%

Up 8.3 points

Leader by valid recommendation coverage

Shopify POS

WooCommerce

Changed

Qualified surface breadth counts the canonical AI/search surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. The benchmark held breadth at six families in all four months.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending eCommerce Websites

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Current Brand Standings

Questions This Section Answers

  • Which eCommerce platforms lead AI recommendation coverage in October 2026?
  • How do presence rate, recommendation coverage, and top-three rate differ across the tracked platforms?

The table below is the primary current-month benchmark view, sorted by valid recommendation coverage.

Brand

Presence rate

Valid recommendation coverage

Top-three rate

Rank-one rate

Net sentiment

WooCommerce

97.2%

80.5%

53.1%

3.6%

0.86

Wix

91.2%

74.2%

41.2%

1.0%

0.84

BigCommerce

80.7%

64.6%

34.7%

0.5%

0.84

Squarespace

79.7%

64.0%

23.5%

0.3%

0.83

Square

50.4%

42.8%

13.4%

4.1%

0.88

Shopify POS

44.3%

35.9%

34.4%

32.7%

0.86

Adobe Commerce (Magento)

36.9%

21.0%

2.8%

0.0%

0.59

Ecwid

19.2%

17.2%

4.5%

0.3%

0.89

Big Cartel

12.9%

11.6%

3.5%

0.5%

0.90

Volusion

1.0%

0.5%

0.0%

0.0%

0.50

How to Read the Standings

  • Presence rate: share of qualified observations where the brand is mentioned by the AI response.
  • Valid recommendation coverage: share of qualified observations where the brand appears in a valid recommendation shortlist.
  • Top-three rate: share of observations where the brand appears among the top three recommended options.
  • Rank-one rate: share of observations where the brand is the top-ranked recommendation.
  • Net sentiment: positive minus negative mention share across observations where the brand appears.

For formulas and denominator rules, see AI Visibility Market Discovery Metric Definitions.

Recommendation Coverage Movement

Questions This Section Answers

  • Which eCommerce platforms gained or lost AI recommendation coverage since July 2026?
  • How far did Shopify POS fall, and which platforms absorbed the shift?

Brand

Jul 2026

Oct 2026

Movement since baseline

WooCommerce

73.8%

80.5%

Up 6.7 points

Wix

69.2%

74.2%

Up 5.0 points

BigCommerce

66.2%

64.6%

Down 1.6 points

Squarespace

55.1%

64.0%

Up 8.9 points

Square

40.5%

42.8%

Up 2.3 points

Shopify POS

73.5%

35.9%

Down 37.6 points

Adobe Commerce (Magento)

23.5%

21.0%

Down 2.5 points

Ecwid

23.9%

17.2%

Down 6.7 points

Big Cartel

11.0%

11.6%

Up 0.6 points

Volusion

0.2%

0.5%

Up 0.3 points

On a prior-month basis, Shopify POS fell 35.8 points from September 2026 to October 2026, beyond normal variation. Squarespace rose 7.9 points and WooCommerce rose 5.6 points over the same period, both beyond normal variation. Adobe Commerce (Magento) rose 3.5 points and BigCommerce rose 5.2 points, both within normal variation for a single month.

Largest Increase: Squarespace

Squarespace valid recommendation coverage rose to 64.0% in October 2026 from 55.1% in July 2026, up 8.9 points. The brand has climbed in each of the three months since July 2026, reaching 64.0% in October 2026. Its presence rate also rose to 79.7% in October 2026 from 74.2% in July 2026, beyond normal variation. Its top-three rate edged up to 23.5% in October 2026 from 22.9% in July 2026, within normal variation.

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Largest Decline: Shopify POS

Shopify POS valid recommendation coverage fell to 35.9% in October 2026 from 73.5% in July 2026, down 37.6 points. The brand declined in each of the three months since July 2026, reaching 71.7% in September 2026 before the October level. Its top-three rate fell to 34.4% in October 2026 from 70.3% in July 2026, and its rank-one rate fell to 32.7% in October 2026 from 68.5% in July 2026, both beyond normal variation. Presence declined to 44.3% in October 2026 from 94.3% in July 2026.

Category Leader: WooCommerce

WooCommerce is the current category leader with a valid recommendation coverage of 80.5% in October 2026, up from 73.8% in July 2026. The brand also holds the highest presence rate at 97.2% in October 2026, up from 96.9% in July 2026. Wix follows at 74.2% in October 2026, with the gap between the two leaders at 6.3 points.

Recommendation Placement Snapshot

Questions This Section Answers

  • Why does top-three placement differ from overall recommendation coverage?
  • Which platform ranks first most often despite lower overall coverage?

Where a brand appears in the recommendation order matters for buyer attention. WooCommerce leads on coverage but ranks first far less often than Shopify POS, which continues to hold a disproportionate share of first-position recommendations.

Brand

Oct 2026 top-three rate

Oct 2026 rank-one rate

Jul 2026 top-three rate

Jul 2026 rank-one rate

WooCommerce

53.1%

3.6%

40.4%

3.8%

Wix

41.2%

1.0%

38.0%

1.3%

Shopify POS

34.4%

32.7%

70.3%

68.5%

Comparable coverage can still hide very different first-position rates: WooCommerce covers 80.5% of qualified observations but ranks first only 3.6% of the time, while Shopify POS covers 35.9% of observations but ranks first 32.7% of the time, a gap that coverage alone does not reveal.

Buyer-Intent Distribution

Questions This Section Answers

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  • What kinds of buyer-intent questions does this eCommerce benchmark actually capture?

All qualified observations in both months fell into the Brand Recommendation class, meaning the public series captures discovery and consideration questions where buyers seek brand recommendations.

Buyer-intent class

Jul 2026

Oct 2026

Brand Recommendation

637

605

Pricing & Value

0

0

Multi-Brand Comparison

0

0

Total qualified observations

637

605

The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.

Historical Measurement Record

Questions This Section Answers

  • How has the eCommerce Websites coverage leader changed across the four monthly measurements?
  • Which month produced the largest single-brand coverage movement?

This is an evergreen benchmark URL. New measurements are added to the same report.

Measurement

Qualified observations

Coverage leader

Leader coverage

Largest coverage movement

Jul 2026

637

Shopify POS

73.5%

Volusion up 0.1 points

Aug 2026

607

WooCommerce

75.1%

BigCommerce down 2.4 points

Sep 2026

618

WooCommerce

74.9%

BigCommerce down 6.8 points

Oct 2026

605

WooCommerce

80.5%

Shopify POS down 37.6 points

Evidence and Source Layer

Questions This Section Answers

  • What source and citation data does the benchmark retain for each AI observation?
  • How should source presence be interpreted when evaluating AI recommendations?

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment. It is not automatically proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure market share, attributable sales, every possible AI response, organic-search ranking, social mention volume, private or sponsored channels, or causality from a metric movement alone. It records what AI surfaces recommend across the tracked surfaces and prompt set, and it treats each metric as a distinct signal rather than a proxy for another.

Top 10 Cited Domains

Questions This Section Answers

  • Which domains are cited most often across AI platform responses for eCommerce Websites?
  • How concentrated are citations among the top domains, and which source types appear?

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Across all AI platform responses in October 2026, the benchmark observed 6,162 citations spanning 1,276 unique domains.

Rank

Domain

Citations

Share

Platforms citing

1

youtube.com

654

10.6%

Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

2

reddit.com

285

4.6%

ChatGPT, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

3

shopify.com

266

4.3%

ChatGPT, Copilot, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

4

zapier.com

196

3.2%

ChatGPT, Copilot, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

5

forbes.com

166

2.7%

ChatGPT, Copilot, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

6

google.com

148

2.4%

AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords

7

ecomm.design

134

2.2%

Copilot, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

8

bigcommerce.com

131

2.1%

ChatGPT, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

9

wix.com

129

2.1%

ChatGPT, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

10

techradar.com

109

1.8%

ChatGPT, Copilot, Gemini, AI Mode, AI Mode Keywords, AI Overviews, AI Overviews Keywords, Perplexity

Citations are broadly distributed across the top 10, with no single domain exceeding an 11% share, and the remaining 1,266 domains absorb the balance. Three tracked brands' own domains appear in the top 10: shopify.com, bigcommerce.com, and wix.com. Video and community platforms, official brand sites, technology and productivity media, and general business press all appear, with no one source type dominating.

About This Benchmark

The LLM Authority Index AI Visibility Market Discovery Index tracks how AI-driven discovery surfaces present brands across categories. Each month, the benchmark collects prompt-level observations from six canonical AI/search surface families and measures presence, recommendation coverage, placement, and sentiment for each tracked brand.

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