AI Work Collaboration Platforms: AI Visibility Market Discovery Index

Benchmark Summary

Questions This Section Answers

• Which brand led AI recommendation coverage in October 2026, and how large was the lead?
• Which brands rose beyond normal month-to-month variation this month?
• How did the share of recommendation-shaped and shortlist answers change over the series?

Asana led valid recommendation coverage in October 2026 at 73.4%, with ClickUp close behind at 72.0%, a gap of 1.4 percentage points. The largest coverage increase came from Asana, rising 19.8 points month over month. ClickUp also rose to 72.0% in October 2026 from 53.9% in September 2026. No brand showed a significant coverage decline this month.

Six brands were classified as significant risers in October 2026: Asana, ClickUp, Discord, Miro, Productboard, and Slack. Asana and ClickUp moved 19.8 and 18.1 points respectively, well beyond normal variation. Miro rose 9.3 points, Slack rose 9.3 points, Productboard rose 1.4 points, and Discord rose 1.2 points. The remaining six tracked brands (Airtable, Atlassian, Cisco Webex App, Coda, Teamwork.com, and Wrike) moved within normal month-to-month variation.

Asana and ClickUp each gained roughly 13.6 points across the series. Slack rose 10.0 points and Miro rose 9.2 points across the same period. Discord rose 2.6 points and Productboard rose 2.3 points, with both brands rising in each of the three months since July 2026. Wrike was essentially flat across the series, down 1.0 point, while Airtable and Teamwork.com edged lower.

The benchmark began with 800 prompt-surface observations in each month and produced 582 qualified observations in October 2026 after qualification.

Current Benchmark at a Glance

Recommendation-shaped answers nearly doubled across the series, up 29.7 points. Qualified surface breadth counts the canonical AI/search surface families with at least one qualified observation: ChatGPT, Copilot, Gemini, Perplexity, AI Overviews, and AI Mode. In September 2026, ClickUp briefly held the coverage lead at 53.9%, an intermediate point before Asana reclaimed the top position in October 2026.

For the strategic interpretation of this benchmark, read CiteWorks Studio's analysis of How AI Search Is Recommending AI Work Collaboration Platforms

Research Scope and Qualification

Questions This Section Answers

• How many raw prompt-surface observations were reduced to the public benchmark denominator?
• What separates a qualified benchmark observation from the raw collection universe?

The public benchmark is narrower than the raw collection universe by design.

Brand-level percentages use the qualified observations as the public denominator, not the raw collection. See the AI Visibility Market Discovery Methodology.

Current Brand Standings

Questions This Section Answers

• Which brands lead on valid recommendation coverage in the current month?
• How do Asana and ClickUp differ on top-three and rank-one rates despite similar coverage?

This table is the primary current-month benchmark view, sorted by valid recommendation coverage.

Asana's 23.5% rank-one rate is more than double ClickUp's 9.1%, despite near-identical coverage. Slack's 65.6% presence converts to only 30.4% recommendation coverage. The gap between Wrike's 39.2% coverage and its 14.3% top-three rate highlights how placement can diverge from visibility.

How to Read the Standings

• Presence rate: share of qualified observations where the brand appears in the AI response.
• Valid recommendation coverage: share of qualified observations where the brand appears in a valid recommendation context.
• Top-three rate: share of qualified observations where the brand is recommended within the top three positions.
• Rank-one rate: share of qualified observations where the brand is recommended in the first position.
• Net sentiment: positive minus negative sentiment among brand mentions, on a scale from 0 to 1.

For formulas and denominator rules, see AI Visibility Market Discovery Metric Definitions.

Recommendation Coverage Movement

Questions This Section Answers

• Which brands showed the largest coverage gains since July 2026?
• Which brands moved within normal month-to-month variation or declined across the series?

Only Asana and ClickUp moved decisively beyond normal monthly variation between September and October 2026.

Largest Increase: Asana

Asana rose to 73.4% valid recommendation coverage in October 2026 from 59.8% in July 2026, a 13.6 percentage point gain across the series. The brand's 19.8-point September-to-October jump was the largest single-month move in the series. Asana's top-three rate also climbed to 55.8% in October 2026 from 37.1% in July 2026, and its rank-one rate rose to 23.5% from 15.5%.

Largest Increase: ClickUp

ClickUp rose to 72.0% valid recommendation coverage in October 2026 from 58.3% in July 2026, a 13.7 percentage point gain across the series. Its 18.1-point September-to-October rise was also beyond normal variation. ClickUp's top-three rate climbed to 49.5% in October 2026 from 32.5% in July 2026, while its rank-one rate dipped to 9.1% from 11.9%.

Category Leader: Asana

Asana led valid recommendation coverage in October 2026 at 73.4%, a 1.4 percentage point lead over ClickUp at 72.0%. Both brands gained ground, but Asana's first-position rate of 23.5% was more than double ClickUp's 9.1%, a clear edge in recommendation prominence.

Recommendation Placement Snapshot

Questions This Section Answers

• How can two brands with similar coverage differ in recommendation prominence?
• Which brand held the strongest first-position placement among the leaders?

Coverage alone does not show how prominently a brand is recommended. Among the leading brands, Asana held the strongest first-position placement.

Similar coverage can still hide very different first-position rates. Asana and ClickUp had similar valid recommendation coverage in October 2026, yet Asana's rank-one rate of 23.5% was more than double ClickUp's 9.1%.

Buyer-Intent Distribution

All qualified observations in the current public series fell into the Brand Recommendation class.

Price, value, and head-to-head comparison have no public signal in this data. The current public series measures Brand Recommendation discovery and does not yet contain qualified observations in the Pricing & Value or Multi-Brand Comparison classes.

Historical Measurement Record

Questions This Section Answers

• Which brand led coverage in each month since the July 2026 baseline?
• How large was the largest coverage movement in each measurement period?

This is an evergreen benchmark URL. New measurements are added to the same report.

September's leadership change proved temporary, with Asana reclaiming the top position in October.

Evidence and Source Layer

Questions This Section Answers

• What evidence does the benchmark retain for each prompt-level observation?
• Why is source presence not treated as proof that a source caused a recommendation?

The benchmark is built from prompt-level observations that retain the query, AI/search surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources. Source presence is evidence about the information environment, not automatic proof that the source caused the recommendation.

Scope Boundaries

This public benchmark does not measure:

• Market share or commercial sales outcomes
• Attributable sales or conversions to any brand
• Every possible AI response to a given query
• Organic-search ranking positions
• Social mention volume or engagement
• Private or sponsored channels and campaigns
• Causality from a metric movement alone

The benchmark cannot establish causality from a metric movement alone.

Top 10 Cited Domains

Questions This Section Answers

• Which domains were cited most often across AI platform responses in October 2026?
• How distributed are citations across the top 10 domains and unique domains overall?
• Which tracked brands' own domains appear among the top cited sources?

AI platform responses in October 2026 produced 6,845 total citations across 1,470 unique domains.

No single source dominates: the top 10 domains account for roughly 30.5% of all citations. Three tracked brands' own domains appear in the top 10: wrike.com at rank 6, asana.com at rank 7, and teamwork.com at rank 8. Video platforms, review communities (Reddit), and official brand sites all feature prominently, with youtube.com the single most-cited source across the AI surfaces.

About This Benchmark

The LLM Authority Index AI Visibility Market Discovery Index is a neutral, category-level benchmark tracking how AI and search surfaces discover and recommend brands in response to buyer questions. It is built from prompt-level observations that retain the query, surface, answer, brand outcome, recommendation placement, sentiment, and, where exposed, citations or attributable evidence sources.

• AI Visibility Market Discovery Methodology
• AI Visibility Market Discovery Metric Definitions
• AI Visibility Market Discovery Research Standards
• Modeled AI Visibility Authority Value

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The public industry benchmark shows category-level standings. A company-level Authority Index can go deeper.

The public percentage cannot identify the prompts, competitors, or sources causing the result.

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